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Reviews
Tripadvisor Traveller RatingBased on 4849 Reviews
Traveller ReviewsRanked #48 of 665 hotels in Mexico City
Traveller Rating
Excellent
2597
Very Good
1411
Average
520
Poor
187
Terrible
134
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
maraisol59 said...
Exceptional!!!
Travelled on 02/2026
Excellent service. Everything was better than I expected. Everything was clean; friendly service, and quiet. The breakfast was varied and delicious. The location is fantastic....
KMW2021kmw said...
Great local brand hotel
Travelled on 03/2026
Very nice hotel with a really great staff!! A/C is weak, but its pretty comfortable. WiFi is okay and gets the job done. Breakfast is great! The rooftop is really nice as well. Biggest takeaway is that the staff is very good at their job. Everyone was nice to me....
brianfK4954YZ said...
2 Weeks
Travelled on 03/2026
Everything is great with this hotel. Not many offer a pool. The Brisas (floor 11) is great for a quick snack. The quality of food in the morning is ok. But you really can't be picky because breakfast all around the hotel is about the same standard. Staff is amazing! Rooms are very nice. Watch out for the door stops on the floor in the bathrooms. Broke a toe on one. That's my only complaint....
Freedom10917970802 said...
Ideal spot
Travelled on 03/2026
Great location and great value.
Quick checkin/checkout.
Plenty of services on the property and in the immediate area....
Nicolas R said...
Nice place at the heart of Mexico City
Travelled on 02/2026
Great location. Excellent breakfast buffet. Very helpful and friendly staff (especially the concierge and the breakfast staff). The room was clean and comfortable. but the some things could be upgrades (e.g., bathroom)....