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Reviews
Tripadvisor Traveller RatingBased on 4825 Reviews
Traveller ReviewsRanked #48 of 650 hotels in Mexico City
Traveller Rating
Excellent
2582
Very Good
1405
Average
518
Poor
186
Terrible
134
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Kevin S said...
Location and amenities
Travelled on 01/2026
Great location with friendly staff and good amenities. We will return in the future. The gym and pool were good and our floor had obviously been renovated to a high standard....
joda_b said...
Very Good Hotel if you want to stay downtown, but also close to the airport.
Travelled on 01/2026
This hotel is very close to a lot of shops and restaurants, The rooms are comfortable, but not very soundproof. You could hear conversations in some rooms from the hallway; however, from inside the room, it seemed quiet. There are a lot of people in the area, so it felt safe walking the streets on my own. Traffic is horrible, especially evenings and mornings, so driving could be frustrating. It takes 35-45 minut...
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Flavio A said...
Not worth it
Travelled on 01/2026
Not worth itthere are better options for the same price.
The shower has low water pressure, the internet connection is slow, and the room remains quite dark even with all the lights on.
Breakfast is acceptable but not great, with limited options....
Meg C said...
Great stay
Travelled on 01/2026
Excellent staff. Fabulous breakfast. Clean rooms.
The shower leaked in the floor. The toilet kept on running but my husband fixed it. It can get loud at night from the streets which depends on day of week and room location.
Over all great stay....
566gabrielae said...
Would recommend this Hotel to my family
Travelled on 01/2026
I am truly speechless as this hotel meet all my expectations. I would recommend this hotel to my family. Great customer service and our stay was very smooth with no problems....