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InterContinental Presidente Mexico City
Holidays to this hotel start from only
From only £ 1740 pp
Tripadvisor Traveller Rating 
Based on 2117 Reviews
Based on 2117 ReviewsWhy pick First Choice
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Overview
Hotel Overview
Features
Hotel Features
Best Prices
Best Prices
Overview
Official Rating:
Items marked with * incur extra charges which are payable locally.
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Spa centre
- Restaurant
- Gym
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Spa centre
- Restaurant
- Gym
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Spa centre
- Restaurant
- Gym
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Spa centre
- Restaurant
- Gym
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Spa centre
- Restaurant
- Gym
Tripadvisor Traveller Rating
Further Reading
Things you'll love
- Spa centre
- Restaurant
- Gym
Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller Rating Based on 2117 Reviews
Based on 2117 ReviewsTraveller Reviews Ranked #71 of 631 hotels in Mexico City
Traveller Rating
Excellent
1143
Very Good
573
Average
235
Poor
98
Terrible
68
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
722eliec said...
Worst customer service and hospitality in a very long time for a 5 stars hotel
Travelled on 11/2025
The hotel location is perfect for shopping / walking / restaurants
I had stayed over 30 years ago at same location and what a difference .
The hotel has done renovations and refurbishing
Rooms could be thought up better the experience room/ bathroom / shower / sink and closet are disposed in a weird way
its restaurants are nice and pleasant
Cant say same about the staff in general
We are a large famil...
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DToronto2014 said...
Need new management.
Travelled on 11/2025
Horrible experience. The place is mismanaged. Staff are not responsive and lazy. Try to take the elevator to a high floor and staff constantly use guest elevators to move around so you end up stoping 3-5 times per trip for staff only. Use the service elevator! Rooms are tired. Service is hit and miss. Very inconsistent. Complained about an issue and there was no response in two days. Called the fron...
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Fernando P said...
Realizan cobros indebidos y duplicados a sus clientes y no devuelven el dinero
Travelled on 08/2025
Our company has been dealing since late August with an incident involving erroneous bank charges made by this establishment, which unfortunately remain unresolved despite numerous efforts and communications.
The experience has been disappointing due to the lack of professionalism, empathy, and problem-solving capacity shown by the hotels staff. We are particularly concerned about how customers banking details are ...
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Jon Q said...
AWFUL!!!
Travelled on 11/2025
Am writing this from the lobby.
They aren't honoring a reservation and want to do me a favor by booking at a rate 4x higher....
Nigel K said...
Average and overpriced.
Travelled on 11/2025
Room could do with a refurb. Nice reception but definitely a 4 star feel. Breakfast busy and average. Polite staff. Not worth more than £250 per night and cost an outrageous amount more than double that....
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