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Reviews
Tripadvisor Traveller RatingBased on 3929 Reviews
Traveller ReviewsRanked #8 of 641 hotels in Mexico City
Traveller Rating
Excellent
3125
Very Good
561
Average
156
Poor
40
Terrible
48
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
castle554 said...
An unexpected gem
Travelled on 12/2025
A hidden gem. We stayed for three nights and despite being gringos, we stayed with a Mexican chain rather than a US chain hotel. The hotel and the staff were first class. Great service. Great attentiveness by the staff. Hotel restaurants quite decent as was the advice provided by the hotel concierge. Location on Paseo de Reforma was perfect for access to major tourist stops. We would definitely stay here again....
Cathy G said...
This is a Must Stay Venue!
Travelled on 11/2025
From the moment I made the reservation to the moment I checked out, the experience with the Marquis Reforma staff was exceptional. They are kind, responsive, helpful, and I could tell, they truly cared about my experience at their amazing establishment.
My room was top notch (PH) - All the amenities I would expect and more.
I ate at the both restaurants - the brunch buffet was excellent and the lunch/dinner rest...
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Alison M said...
Loved it!!
Travelled on 11/2025
We had a great meal! Leon and Victor were amazing too!! I recommend the toast jamón serrano. Luis is the best manager too! Cant recommend enough...
SHUVASHIS K said...
Overpriced, superficial amenities, with poor service - not a business hotel by any stretch.
Travelled on 11/2025
Room was missing bath towel and wash cloth; fixtures are old with high step bathtub - decor from the past; good for old timers looking for superficial nostalgia and easily charmed by it. And I am a 60+, seem better.
Breakfast- prepaid but restaurant does not open until 7 am. Had to leave early but wont refund because reservation made through third party: that was directed from their own website.
The breakfast day ...
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SKB50 said...
Great cocktails and fabulous service
Travelled on 11/2025
Great evening in the bar tonight.
The cocktails were really lovely, especially the Cosmo expertly made by Pedro and the best I have ever had . Highly recommended!
Cesar was great , giving us space but always noticing when we needed something.
Top tip try this place...