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Reviews
Tripadvisor Traveller RatingBased on 1255 Reviews
Traveller ReviewsRanked #128 of 240 hotels in Miami Beach
Traveller Rating
Excellent
205
Very Good
576
Average
328
Poor
72
Terrible
74
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
M V said...
Collins Hotel
Travelled on 09/2025
Room smelled similar to a gymnasium. Overpriced. Very unfriendly females at reception area. Knocked on door when there was a do NOT disturb. Very rude....
Siobhan S said...
Good location, friendly staff
Travelled on 09/2025
Stayed there with my husband for two nights last month. We enjoyed our stay. The room was a good size, basic but clean. Tired in places but no big deal. Bathroom a bit tired and could do with an update but fully functional so again, no big deal. Location is great, 5 minute walk if that to North Beach. Markets and liquor stores to either side of the hotel as well as places to eat. Bus stop a few minutes walk away whic...
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Discover45080383665 said...
Should be Collins MOTEL!!
Travelled on 02/2025
Dont waste your money unless you want to stay in a dump. Rude staff for starters. No bell service and elevators are up one flight of stairs. Opened door to room and looked around for 2 minutes and went straight back to front desk and checked out. Hotel (more like Motel) would not honour their cancellation policy because we booked through booking.com
We agreed to forfeit first night as per policy and they said we ha...
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Passport732903 said...
Where do I start...
Travelled on 02/2025
The Wi-Fi is completely unreliable, only working on phones while laptops and the TV cannot connect. When we brought this issue to the front desk, they suggested connecting to the Wi-Fi from a nearby pizza restaurant (pizza hut). This was not only unhelpful but also ineffective, as the connection still did not work.
The TV is also unusable. It displays a message instructing guests to wait a few minutes before restart...
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MEGStamford said...
Refrigerator Room
Travelled on 01/2025
The rooms have no heat, not important most of the time but horrible during the cold snap. The AC units also have a heating function, but guests are not allowed to turn it on, with stiff $$$$$$ penalties if you do. The explanation was that there was some technical issue "and you usually don't need it here anyway." So why have multi-purpose HVAC machines in the first place? Otherwise clean, basic, a little rough aroun...
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