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Reviews
Tripadvisor Traveller RatingBased on 2672 Reviews
Traveller ReviewsRanked #129 of 240 hotels in Miami Beach
Traveller Rating
Excellent
593
Very Good
1068
Average
611
Poor
210
Terrible
190
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Stacymay30 said...
One night was enough
Travelled on 01/2026
The location is prime and the hotel has the potential for being good, but it felt under resourced and over priced. The rooms were clean and house keeping incredibly hard working. Consierge and bellhops were helpful and kind. The experience was a mixed bag....
Freedom33485025017 said...
Needs new management.
Travelled on 01/2026
Save your money. This hotel needs a refresh, and the management is quite rude. The location is good, but there are hundreds of better options in this area. I generally like staying at IGH properties and am a loyalty club member, but I cannot recommend this particular hotel at this time....
Joseph M said...
Good old Holiday Inn
Travelled on 01/2026
As a business owner and frequent visitor to the Holiday Inn at mid Beach Miami, I have to say beyond the old school atmosphere behind a few stains hereand there their reaps, a feeling of friendship, family, and warmth behind all the employees especially kaira Natalia and Maria that are in and around the paradise restaurant. I have to tell you I come back here after the year because Ive been to the resorts and when ...
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martina c said...
Double Charged for the Same Stay Very Poor Handling
Travelled on 01/2026
I had a very disappointing experience with this hotel due to a serious billing issue.
I paid for my room in cash, but after checking out, the hotel charged the full room amount again to my credit card. This resulted in a double charge for the same stay.
I have called several times to request that they review the situation and reverse the incorrect charge. Unfortunately, each time I was told that they have no record...
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Timmy G said...
Zygoo is the Goat
Travelled on 01/2026
Zygoo was an amazing manager. He took care of us and a huge problem we had with our 3party booking site. Made a huge wrong a right. My hats off to him and his staff. Very friendly people....