Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1249 Reviews
Traveller ReviewsRanked #112 of 250 hotels in Miami Beach
Traveller Rating
Excellent
617
Very Good
242
Average
143
Poor
81
Terrible
166
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Seevert said...
Nice modern hotel but has issues
Travelled on 05/2026
Everything was good except there was NO hot water during our entire stay, which is a big issue.
The elevator was also broken and lugging our large suitcases up the stairwell was unpleasant, but it was repaired during our stay.
The staff was friendly, the place was clean, the room was modern.
I would advise them to install sound proof windows such as the ones the other hotels that we have stayed at in south beach have...
Read more
Bob L said...
Metropole Miami cruise sta
Travelled on 04/2026
Angel was very accommodating. Great place....
Syd W said...
Do not stay.
Travelled on 04/2026
I mean this in the least dramatic way possible, do NOT stay here. Whole place smells awful. Pool is disgusting and can fit one person. Towels were not clean, when they would even give us any. Room was filthy. Stains on bedding. Housekeeping literally did not clean. Did not change sheets. Elevator broken. Constant construction going on. Couch broken. Bathroom disgusting. I mean I really cant stress enough how bad...
Read more
Richard E said...
Great service, value and location
Travelled on 04/2026
I had previously advised the hotel that we would be arriving very early following an overnight flight from LA. I had expected to have to store our bags and wander around till afternoon.
Not this place!
Front of house, Franco, managed to conjure up a room from somewhere and we were extremely grateful.
Not only was this the perfect start to our Miami Beach experience but we discovered that the room was supersized; ...
Read more
Diamond J said...
Early check in
Travelled on 03/2026
Franco and angel help us with the early check in ! Amazing job...