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Reviews
Tripadvisor Traveller RatingBased on 5674 Reviews
Traveller ReviewsRanked #60 of 240 hotels in Miami Beach
Traveller Rating
Excellent
3877
Very Good
851
Average
399
Poor
219
Terrible
328
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
markaG8464TR said...
DONT BOTHER DUMP OF PLACE
Travelled on 11/2025
Had the unfortunate experience of staying in dump of a hotel for x2 nights at the end of Nov 2025 as I walked out of the lift towards the room I knew when I noticed the badly worn carpets this want going to be a great place to stay I also noticed gaps at the tops of the doors in the corridor. The wifi works intermittently there was trees next to my window which banged all the time at one point during the night I thou...
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blogblog00 said...
Do not recommend
Travelled on 12/2025
Very, very disappointed. Booked through a travel agent. Riviera suites ( thought would get a suite but didnt ). Corridors & room smelling very damp . Cant open windows, no fresh air at all. AC extremely noisy throughout day & night. Old furniture, old towels . Think we must have got the smallest room in the whole place. No where for suitcases & 5 coat hangers in a tiny space in the corner.
However, the staff were v...
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I've sent an email 10th Nov to marcia.rodrigues@southbeachgroup.com saying I left my favorite boardshorts in the room I was from Nov 1st 'til Nov 6st, asking how could I get them back.
Never got an answer.
Nothing....
Kathy L said...
Very comfortable, good value and great location.
Travelled on 11/2025
Great value and location near the convention centre. Restaurant has an outstanding seafood dish and meals are a good size and very reasonably priced. Room very clean, lots of fresh towels, hot water did not work immediately but was quickly fixed on request. Bed very comfortable and beautiful soft linen. Pleasant staff. Stayed five nights....
Monica P said...
Terrible
Travelled on 11/2025
Dirty! Stay away! The room I booked was standard, so I was not expecting anything fancy. But I was expecting room service. It never happened. The bed was done but the bathroom was never cleaned. I found blood stain in the bed sheets. I complained and I got the manager (Mauricio) attention immediately. He came into the room, acknowledged the room was dirty, apologised and offered a compensation. The following day when...
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