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Reviews
Tripadvisor Traveller RatingBased on 2254 Reviews
Traveller ReviewsRanked #5 of 260 Specialty lodging in Miami Beach
Traveller Rating
Excellent
990
Very Good
780
Average
247
Poor
92
Terrible
145
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Marcel M said...
BE AWARE, DO NOT RECOMMEND.
Travelled on 01/2026
Booked a double bed room and received a single bed, was told they ended up selling out and I was lied to at booking, so they couldnt do anything. Room was dirty, dishes and towels were dirty, oven didnt work and front door to the room had a gap so big you could look into the room from outside. I had to put plastic bags in the gap so you couldnt see into the room. Also there is a $35 a day fee that was not disclose...
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wayx3 said...
Disappointing Stay with Multiple Issues
Travelled on 01/2026
First, the check-in was at 4 PM EST. Ive never heard of a hotel with such a late and strict check-in policy.
When I got in, the shower light flickered whenever I turned it off and back on.
Then, there was hammering on the wall from the next room, and I couldnt tell where it was coming from. Shortly after, my neighbor knocked on my door accusing me of making the noise while he was trying to sleep. I had to tell hi...
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What a disappointment! The rooms are very run-down. There is a musty smell all the equipment is broken (shower buttons, TV not working, etc.). Nothing like the photos. The hotel must have been nice about 25 years ago
Housekeeping was done only once during the entire stay. The key cards get demagnetized every day. The swimming pool is not maintained. The only positive point is the location, as it is close to the be...
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adrianliviuc said...
Scammers!
Travelled on 12/2025
I do not recommend this property.
I arrived for my stay and immediately encountered serious issues with the room condition. The room had a strong and persistent chemical/bleach smell, appeared old, worn, and poorly maintained, and the overall cleanliness was unacceptable. I was shown multiple rooms, but they all had the same problems.
This was not a minor inconvenience it became a health and safety issue. My chil...
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TedGonzo said...
Bad check-in, no pool
Travelled on 12/2025
Service and business methods are poor. Check-in can take an hour. Pool will close for days without warning and no compensation even though resort fee collected....