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Reviews
Tripadvisor Traveller RatingBased on 329 Reviews
Traveller ReviewsRanked #143 of 240 hotels in Miami Beach
Traveller Rating
Excellent
157
Very Good
63
Average
37
Poor
24
Terrible
48
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Sherri B said...
Worst Experience Ever!!
Travelled on 01/2026
DO NOT STAY HERE!! 1. There is no parking. You have to park across the street and have to pay to park. No where did I read this information on their website. 2. I had to go down and ask for washcloths and hand towels. Received 2 washcloths, bath towel and bath mat. On day 3 before leaving for the day, I put my 'Do Not Disturb' sign out. Upon my return later that afternoon and entering my room (WITH THE SIGN ST...
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flavia c said...
Manager disappear
Travelled on 12/2025
I need to talk with a manager for a complain and Im still
Waiting! I send 100 email and call themit s impossible! Please let me talk with a manager!...
StuartR1964 said...
Shocking hotel
Travelled on 12/2025
-1 shocking treatment for this hotel . I live on 73 rd street and used this hotel for friends when staying to visit . One friend is disabled so required a disabled room booked paid for but never got . Tried management to get a refund still not got...
Maria D said...
Worst experience in a hotel ever!
Travelled on 04/2025
Ive stayed at Waterside several times before, but unfortunately, this last visit was by far the worst. When I asked for a written proof of payment, I was met with hostility from the reception staff. I simply requested a physical confirmation of receipt, which I believe is a reasonable request, but it was refused.
To make matters worse, the two individuals at the front desk were shockingly rude and unprofessional. T...
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SJH73111 said...
Misleading, Poorly Maintained and Not Suitable for Self-Catering
Travelled on 04/2025
Misleading, Poorly Maintained and Not Suitable for Self-Catering
We booked our stay at Seaside All Suites Hotel in Miami expecting a self-catering apartment with proper kitchen facilities as advertised. What we got was extremely disappointing and not at all what was shown on the booking sites.
Upon arrival, we were directed to a completely different check-in location, despite the booking confirmation having a dif...
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