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Reviews
Tripadvisor Traveller RatingBased on 328 Reviews
Traveller ReviewsRanked #142 of 239 hotels in Miami Beach
Traveller Rating
Excellent
157
Very Good
63
Average
37
Poor
24
Terrible
47
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
flavia c said...
Manager disappear
Travelled on 12/2025
I need to talk with a manager for a complain and Im still
Waiting! I send 100 email and call themit s impossible! Please let me talk with a manager!...
StuartR1964 said...
Shocking hotel
Travelled on 12/2025
-1 shocking treatment for this hotel . I live on 73 rd street and used this hotel for friends when staying to visit . One friend is disabled so required a disabled room booked paid for but never got . Tried management to get a refund still not got...
Maria D said...
Worst experience in a hotel ever!
Travelled on 04/2025
Ive stayed at Waterside several times before, but unfortunately, this last visit was by far the worst. When I asked for a written proof of payment, I was met with hostility from the reception staff. I simply requested a physical confirmation of receipt, which I believe is a reasonable request, but it was refused.
To make matters worse, the two individuals at the front desk were shockingly rude and unprofessional. T...
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SJH73111 said...
Misleading, Poorly Maintained and Not Suitable for Self-Catering
Travelled on 04/2025
Misleading, Poorly Maintained and Not Suitable for Self-Catering
We booked our stay at Seaside All Suites Hotel in Miami expecting a self-catering apartment with proper kitchen facilities as advertised. What we got was extremely disappointing and not at all what was shown on the booking sites.
Upon arrival, we were directed to a completely different check-in location, despite the booking confirmation having a dif...
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susannel2020 said...
Broken toilet
Travelled on 04/2025
Avoid! Gave me a room with toilet water all over the floor. They had to turn the toilet off, so of course we couldn't use it. I checked back out within the same hour I checked in. No other rooms available so I had no other choice but to leave. They are refusing to refund me. The worst place ever....