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Reviews
Tripadvisor Traveller RatingBased on 1154 Reviews
Traveller ReviewsRanked #49 of 509 hotels in Milan
Traveller Rating
Excellent
444
Very Good
451
Average
182
Poor
40
Terrible
36
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
fabrice g said...
Insect-infested room and no refund
Travelled on 02/2026
We arrived late in the evening with my child during the Olympics. The first room had crawling insects, which was unacceptable. We requested a room change, which was granted, but the new room had a broken bed. We decided to leave the hotel. Despite this, they charged our credit card for the second night and refused to cancel the transaction. The situation was very stressful with a child, and we had to find another hot...
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Batool A said...
Great
Travelled on 02/2026
Very neat and nice staff and clean
Marco was very helpful...
Joel-Michael S said...
Came for a look around and the Olympics what a great location!
Travelled on 02/2026
Wonderful location and staff!
Rooms lovely best view of the station...
marcucu said...
Person in the front desk calling my room at 1am!!! Unacceptable
Travelled on 02/2026
If you expect to rest do not stay in this hotel. The person in the front desk kept calling my room at 1 in the morning and insisted I had complained about the wifi. Ridiculous and unacceptable. Never in my life I experienced something similar. If you want to rest find stay away from this hotel!...
Passport33016483141 said...
Best hotel in Milan
Travelled on 02/2026
The location fantastic as milan central & metro just beside hotel. Hotel are clean and the staff very friendly. Good hospitality hotel and looking foward to stay again in near future . Tq...