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Reviews
Tripadvisor Traveller RatingBased on 2629 Reviews
Traveller ReviewsRanked #7 of 502 hotels in Milan
Traveller Rating
Excellent
2104
Very Good
376
Average
97
Poor
37
Terrible
15
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Melinda G said...
Incredible hotel, wonderful staff!!
Travelled on 01/2026
I cannot begin to find the words to express how wonderful our stay was! What a hotel!! We stayed here for our 17 year anniversary and asides from its obvious beauty and perfect central location, there is so much to say about the staff who make it stand against many other hotels we have stayed in. The staff cannot help you enough. We didnt want to fall in tourist traps of where to eat so we asked for recommendations ...
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gwenw946 said...
Fabulous hotel - great location
Travelled on 01/2026
Fabulous hotel. Beautiful spacious bedroom. Great location. Friendly and helpful staff. Delicious breakfast. Highly recommend....
535ronok said...
Watch for hidden charges at end of your stay. Questionable billing tactics.
Travelled on 01/2026
An otherwise adequate stay was marred when at checkout the front staff tried to extract 40 euros gratuity. I was told (only when asked) that it was optional but customary in Milan, which is entirely false. Its frankly ridiculous and insulting - especially in Italy! Hotel management claims that they started the new policy to compensate for quality service. My suggestion to them is to pay their team fairly so they do...
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Christ S said...
A Truly Magical and Immaculate Hotel
Travelled on 01/2026
An exceptional hotel that exceeds expectations in every way. Perfectly located, with metro and tram stops directly outside, making it incredibly convenient to explore the city. The hotel itself is a beautifully restored mansion that feels straight out of a fairytale. The themed rooms are elegant, immaculately clean, and serviced twice daily a level of attention to detail that truly stands out. The staff are outstan...
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