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Reviews
Tripadvisor Traveller RatingBased on 2121 Reviews
Traveller ReviewsRanked #221 of 509 hotels in Milan
Traveller Rating
Excellent
538
Very Good
894
Average
354
Poor
182
Terrible
153
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Explore31444041974 said...
A great hotel in a great location!
Travelled on 03/2026
We were upgraded on arrival by the friendly receptionist and were in room 726. It was at the front of the hotel and you could hear the trams but the noise was not intrusive and to be expected with a city break. The room was lovely with a reasonably priced minibar, complimentary water and bathrobes and slippers . Breakfast was first class with an extensive choice on offer. The Rooftop bar was delightful and although s...
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canadianey65 said...
A lovely stay in Milan
Travelled on 02/2026
This is the 2nd time we have stayed at this property. The location is great because its so close to Duomo yet its quiet and away from the crowds. We had an issue with the first room that we were booked in. It was an older room and bathroom was so small. The bathtub/shower was hard to climb in and out of. I called the front desk and Ronald was amazing. He showed us a few other rooms to see if we wanted to change. I ...
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GoPlaces49018558108 said...
February in Milan
Travelled on 02/2026
We booked this hotel with my husband. The hotel location is close to the duomo we enjoyed walking around the city in the beautiful cold weather. The room was comfortable and very clean. The staff were so friendly and helpful. We met Serena who was so friendly and suggested we have dinner at "the roof" restaurant that has a spectacular view of milan city. We enjoyed talking to concierge staff Remo who was so friendly ...
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Wow_Triper07 said...
Too many flaws for this price
Travelled on 02/2026
This is a very well-located hotel with, al least in our experience, too many flaws of staff efficiency. This, which are not solved but worsed with the trite answers like that guest satisfaction is our highest priority or similar.
Its unfair to generalize with so many people working there, but from the reservation, paying 100% 30 days before check-in, to checkout, some of the staff showed a lack of professionalism...
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Emel K said...
Two rooms like the one room
Travelled on 01/2026
The location is really good and rich breakfast . But they gave us a room which two room is sperate by a door . We thouhgt , they gave it because nobody will stay there during our trip , but last day , its tonight , we are hearing everthing like the same room ,they are using toilet , opening tv , we are hearing everyting .. I cant believe this . This kind of rooms are designed for big families , not differe...
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