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Reviews
Tripadvisor Traveller RatingBased on 2563 Reviews
Traveller ReviewsRanked #107 of 509 hotels in Milan
Traveller Rating
Excellent
1311
Very Good
871
Average
207
Poor
89
Terrible
85
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Sara808080 said...
Second Stay, Same Disappointing Experience
Travelled on 03/2026
This is our second stay at this hotel, and unfortunately it confirms that the first disastrous experience was not a one-off. Back in December we stayed for nine days, and every single day there was a new mistake, problem, or confusion created by the staff (mistakes with laundry, delays in laundry, room not cleaned all day, forgotten cleaning items in the room, credit card debited without consent, etc etc). At one poi...
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Rob B said...
Will not return
Travelled on 01/2026
Stayed in a 1st floor room that had no wifi service throughout my stay. Staff said they could look into it, but nothing came of it.
Being on business travel, my schedule was a bit uncertain, and I advised the hotel 4 days before arriving that I might actually arrive the following morning. I sent the same message again the day before arriving. Upon checkout, I was charged a 10 euro no-show fee for the night that I mi...
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RocketCrumb said...
The Ultimate Milan Find: Spick, Span, and Spectacular!
Travelled on 01/2026
After searching for ages, we found this absolute treasure and fell in love instantly. The Grand Visconti Palace provided an experience that was truly out of this world. The standout was the head concierge, the most genuine person weve met, who treated us like locals rather than tourists, even booking us a table at a personal favorite restaurant.
Every inch of the hotel was spick and span, and the staff made us feel...
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gail1232026 said...
Grand Visconti Palace
Travelled on 12/2025
Great stay at the Grand Visconti Palace hotel.
Staff always helpful.
The concierge was very helpful and nothing was too much trouble .
Would stay again.
Great walkable area round this hotel....
Norbert L said...
Very professional staff
Travelled on 12/2025
Even if some parts should be renovated, the service we received in this end of December was excellent. The staff is particularly dedicated to make your stay as good as possible. We spent a very good night. To be recommended....