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Reviews
Tripadvisor Traveller RatingBased on 601 Reviews
Traveller ReviewsRanked #256 of 509 hotels in Milan
Traveller Rating
Excellent
133
Very Good
234
Average
119
Poor
52
Terrible
63
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
sujithwrc23 said...
Think twice about this hotel- extremely poor hospitality
Travelled on 01/2026
Extremely awful experience with owner angelo
I stayed at this hotel for nearly three months (January to mid-March), so this review reflects a long-term guests experience not a one-night visit.
Toward the end of my stay, I sent a pair of pants to the hotels laundry service. When I asked for them back, staff could not locate them. Mistakes happen but how a business handles a mistake reveals far more than the mist...
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natalianikolak said...
Okay hotel
Travelled on 12/2024
I have no idea how it has four stars. We stayed there for four days. The area is not central, however you can get the tram 14 to duomo in 20 minutes. The room was small and a bit old fashioned, as well as the bathroom. However it was warm and very clean....
Tpau1995 said...
Poor value for money!
Travelled on 10/2024
This hotel is extremely debilitated. I paid Eur1,200 and the bathroom is very small, with noisy and broken plumbing. The included breakfast female host was openly irritated when i asked for a second cappuccino! I barely ate the food as it was cold and unappetizing, and there is no room service.
Upon arriving, although i gad stipulated a non-smoking room due to allergies, was provided a room that wreaked of cigaret...
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Trail783754 said...
Unacceptable conduct and subpar accommodations at the hotel.
Travelled on 07/2024
Upon our early arrival at approximately 1:30 PM, we kindly inquired about the possibility of an early check-in due to my wife feeling unwell after our flight. Regrettably, our request was denied and the standard check-in process was also delayed. We encountered a lack of customer service skills and empathy from the staff, particularly from receptionist Cristina, whose unhelpful attitude was noted. Additionally, there...
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Jack H said...
Room as Hot as a Sauna
Travelled on 02/2024
Visited in February
Our room on the 5th floor had no air conditioning.
We might as well have stayed in a sauna - impossible to sleep over night
The Reception was extremely dismissive rude and unhelpful when we complained and offered no alternative/solutions
Very disappointing...