Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 3136 Reviews
Traveller ReviewsRanked #119 of 1,290 hotels in Rome
Traveller Rating
Excellent
1936
Very Good
958
Average
176
Poor
43
Terrible
25
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Venture29337316011 said...
Our base in Rome
Travelled on 02/2026
We happily returned to the Rafael For five nights. We continue to really like the location, the staff, the rooms, and even the breakfast. My previous complaints about no conditioner, and no toilet paper were no longer valid. The hotel rooms and bathrooms have been upgraded. In the bathrooms we found fluffy towels, lots of light, and ample amenities. Hotel staff were even able to direct us on use of public transporta...
Read more
Jamie C said...
Great Hotel
Travelled on 02/2026
Room was spotless and included all the basic amenities - soap, shampoo, body wash, kettle. Shower pressure was high and water hot. Staff were excellent, polite and provided quick services. Now onto one of the locks to any man's heart - food... The breakfast buffet was great, coffees were available and a wide variety of foods. They typically had four hot foots, which rotated. Examples include chicken strips, scrambled...
Read more
614douglash said...
Lovely Lodging in the Heart of Rome
Travelled on 02/2026
Our stay at the San Raffaello was simply divine. The location (an easy walk from the Roma Termini) was exactly what we needed and was within walk or train rides to virtually all parts of the city. There are plenty of fun bistros in the area as well.
The highlight, by far, was the superior hospitality we received by both the front desk staff and the breakfast team. Speaking of breakfast ... don't skip the most import...
Read more
susykat2017 said...
Good hotel but the optional tip needs to go
Travelled on 02/2026
The hotel is very good. I chose it based on the location and the price, and I was satisfied with the value. The single room was small, but that's not unusual in Europe. The room fit my needs perfectly.
At check-in the gentleman at the desk mentioned that when I check-out I will be able to include a percentage of the total to tip the staff and that it is optional. T wasn't sure I understand correctly. I have nev...
Read more
jakpet said...
Great place to stay
Travelled on 12/2025
The reception staff were the most helpful & nothing was too much trouble. Rooms were well appointed. Breakfasts offered a great variety. Would definitely stay here again....