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Reviews
Tripadvisor Traveller RatingBased on 263 Reviews
Traveller ReviewsRanked #227 of 500 hotels in Milan
Traveller Rating
Excellent
101
Very Good
69
Average
31
Poor
25
Terrible
37
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
kirsty L said...
Over priced and NOT a 4 star hotel
Travelled on 10/2025
Terrible customer service. Myself and my partner stayed her for 3 nights. 4 star? Should be graded lower than this!
On the website it states that there is air conditioning inside the room which one would assume can be controlled from the room. This was not the case, the air con was controlled by reception staff!!! I asked several times for the temperature of the room to be cooler, which was not done!!! It was an u...
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Estelle R said...
Good. Location is good. Hotel is clean. Most staff friendly. Breakfast mediocre. Rooms designed well and look nice.
Travelled on 08/2025
In short. Hotel is clean and tidy, nicely decorated. 99% of staff friendly. No tea or coffee in rooms. Breakfast mediocre....
Navigate40530318687 said...
Short break with friends.
Travelled on 08/2025
Had a 4 night break with friends this August 25. A little apprehensive ad I had read that the hotel was a bit far out of the city centre. Indeed, it was a 10 minute metro ride from Centreale but the Metro stop was literally yards from the hotel. Pleasantly surprised that the hotel was spotlessly clean, big airy rooms with good air conditioning which was essential as thete was a heatwave while we were there. Lovely b...
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Emma H said...
Lovely hotel and close to central Milan
Travelled on 08/2025
This weekend (15th - 18th August 2025) we stayed at the J24 hotel in Milan as part of our easyJet holiday.
Overall we were really happy with this hotel! A great location which is a 4 minute walk to the local M3 metro line with links to Duomo, Centrale FS and more!
The room was a double and was on the smaller side but for us it was just a base as we literally only slept here!
The room was air conditioned, came with...
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Craig M said...
Great hotel in centre of Milano
Travelled on 07/2025
Large, clean family room sleeping 4-hard to come by in Milano. Room was large (2 king sized beds with lots of space around these), had good air conditioning and was an ideal base for exploring the city. Taxi into centre of city (Duomo) was 15 euros each way but metro stop was nearby if you prefer. Large supermarket nearby was handy too. Staff friendly and helpful and effective taxi service - hotel request through the...
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