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Reviews
Tripadvisor Traveller RatingBased on 436 Reviews
Traveller ReviewsRanked #215 of 481 hotels in Milan
Traveller Rating
Excellent
110
Very Good
174
Average
82
Poor
39
Terrible
31
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Junelint said...
Surprisingly an an excellent stay
Travelled on 01/2024
The hotel was unexpectedly excellent stay for us and here are the reasons. I went to the hotel with my family without realising that I made reservations for 1 night on a wrong date. But the reservation desk was accommodating and quickly arranged for our rooms (2 twin sharing rooms) to be ready. We got 1 room ready while the other was being cleaned. The room was spacious and clean! We had ample space to keep our big l...
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kikaguzzo said...
Not what expected after 4 years.
Travelled on 01/2024
The hotel shouldnt get a 5 stars rating, maybe 3 stars.
We visited the hotel 4 years ago and its too bad they still have the issue of the construction just in front of them, limiting their access on the street.
The reception area smells mold, probably because of the carpets in the area.
The restaurant wasnt opened as advertised;
Our room was big but everythings looked old. Their cleaning wasnt satisfied.
Bre...
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Sarilainen123 said...
Awfull and bad service
Travelled on 11/2023
Not happy at all
In this hotel- take a foto of everything you take from the minibar. They are cheating!!!!
I'm so disappointed of the experience and the service of this hotel. I'll never go again.
The cleaning the rooms was also really low lewell. Thay made a bed - and that's all.
...
Nomad08180143562 said...
Did not refund me 5 nights I did not stat
Travelled on 06/2023
Hotel is not 5 star, maybe 2 star at best.
Only stayed one night due to misleading web site details of this hotel
The place is not central and in a back street
No help with baggage, rude at reception.
I checked out after one night of having spotlights shining all night in my bedroom.
Worn out paper thin towels. No luxury as advertised.
Tiny bathroom, never received a refund.
I had to prepay Au$1000 per night.
Compl...
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mitchy_11 said...
Sadly this is not a 5 Star anymore. Overpriced and overrated.
Travelled on 06/2023
Apart from the noisy construction work right at the front door, there is nobody to assist with arrival, luggage, and no concierge either. Only ever one person on the front desk and not very happy either! A taxi will drop you on the road out front and then its up to you.
Booked a Junior Suite for over 300 and it just was not up to standard. Lousy plumbing (not new to old Italian buildings), noisy, dull with lots o...
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