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Reviews
Tripadvisor Traveller RatingBased on 2707 Reviews
Traveller ReviewsRanked #85 of 500 hotels in Milan
Traveller Rating
Excellent
1279
Very Good
956
Average
277
Poor
108
Terrible
87
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Fearless683334 said...
Matteo S
Travelled on 10/2025
Matteo S from the reception was extremely helpful and patient throughout our stay. He took the time to answer all our questions and made sure everything went smoothly. His kindness and professionalism truly made our experience more enjoyable and memorable.
Thank you...
Passenger554612 said...
Nice location but not worth the price
Travelled on 10/2025
Hotel was okay. Certainly not worth what I paid. When I arrived at the hotel, I was told that the room had been vacated and that it would be given priority and ready in a couple of hours. This was not the case. The irony was that my room was located next to a staff closet which ended up being very unfortunate due to a very loud staff from morning until turndown service....
Zoe S said...
Wonderful Doorman at Rosa Grand
Travelled on 10/2025
Cristian M., the doorman, was SO sweet. He was a gentleman and went above and beyond to make sure my family and friends were taken care of with good prices, good taxis, recommendations and everything. We cannot thank him enough. He made our stay so special. He is a great man at this great hotel! Cannot recommend enough! :)...
mohammed20078 said...
It is an okay Hotel
Travelled on 09/2025
Honestly, I would rate this hotel as an average. The only good point that its near the Duomo. The cleanness of the hotel also average. Moreover, when I requested for ice bucket. I got ice with a trash bag, which made me very shocked .The cleaning team did a great job cleaning our room and the bell attendant German was super nice and helpful! If you would book this hotel, dont book it as it is a four star hotel, and...
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Shady W said...
Fabio concierge service
Travelled on 08/2025
Overall great experience. But most importantly exceptional service from Fabio (Head Concierge). Extremely supportive and helpful. In addition to his professionalism, he took time from his personal time and went the extra mile to help us....