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Reviews
Tripadvisor Traveller RatingBased on 2727 Reviews
Traveller ReviewsRanked #88 of 509 hotels in Milan
Traveller Rating
Excellent
1290
Very Good
959
Average
279
Poor
108
Terrible
91
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
David794893 said...
Location, Location, Location!!
Travelled on 04/2026
Location, Location, Location!
Right beside the Duomo and walking distance to pretty much everything in the area.
Great staff: there was a political rally one afternoon and the staff kept us fully informed, very helpful. Nice room, lots of facilities. We were at the back of the hotel, third floor. Meant a bit of corridor walking, but it was very quiet at night.
Breakfast was below 5* standard, particularly hot food ...
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936manuelm said...
Very nice hotel in the heart of Milano
Travelled on 06/2025
The hotel is centrally located, walking distance everywhere. I stayed there during a business trip and all the planning was very smooth.
The room allocated to me was very nice, I could see the Duomo. The amenities were nice and the small touches everyday as well.
The breakfast was good....
kimajoseph21 said...
Buyer Beware
Travelled on 02/2026
Buyer Beware Refund Issue and Poor Management Response
We booked this hotel for the Olympics and opening ceremonies and needed two separate room blocks. The first booking was for two nights ($3,178.49), and the website clearly stated it was fully refundable up to two days before arrival.
When I went back to book the second block, those rooms suddenly showed as unavailable, even though a full-stay search showed pl...
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Soniebaloni said...
Great location
Travelled on 04/2026
Great location for visiting the Duomo and shopping. I appreciated that water bottles were replenished daily and multiple times during the day. Many pros to this place, but a couple of cons (solely based on our experience, but perhaps not an issue to others): the pillows were very uncomfortable and perhaps the hotel could have been a little more proactive in to notifying guests about the Milan marathon and impact on t...
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j3ss5 said...
Luxury next door to the Duomo
Travelled on 04/2026
From the moment we arrived at the hotel, we could sense that this was on the upper end of a 4-star experience. From the concierge service to the scale and luxury of the rooms, we felt on holiday amidst a busy city-break. Complimentary water was a friendly touch, in an expensive city.
We got room service one evening and it was very delicious but as expensive as you can imagine for a 4-star hotel. The mini bar (and h...
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