Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1704 Reviews
Traveller ReviewsRanked #94 of 511 hotels in Milan
Traveller Rating
Excellent
673
Very Good
791
Average
168
Poor
44
Terrible
28
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Carolyn G said...
Great staff assistance
Travelled on 06/2026
The staff service across all areas - reception, cleaning, maintenance, breakfast, management made this a great place to stay. Always polite, friendly and helpful. Rooms very comfortable. Great beds. Some accessibility issues for older people with stairs and shower over bath but staff support always on hand to overcome any issue. Located next to Milano centrale provided great access to all forms of public tra...
Read more
patrickrG1759KA said...
The perfect base for a Milan city break
Travelled on 03/2026
Could not have chosen a better hotel for our quick trip to Milan. Regular coach transfers from airports (we came from Bergamo) drop off just across the square in front of the central railway station with its subway station mean the location couldnt be better. We arrived at 11am and even though check in was not till 3pm the concierge and receptionist were beyond helpful and took our luggage so we could tour Milan emp...
Read more
Luis P said...
Poor Customer Service/Inflexibility with Nonrefundable Booking
Travelled on 03/2026
I just booked the trip. I accidentally booked the wrong date by one day. Hotel would not change my date to make it one day earlier because they said it was non-refundable. Yes, I understand that it is non-refundable, however, so many other places are flexible enough to help the customer if the mistake was just made and the trip is several months away. A simple change would go such a long way. Now I will never stay ...
Read more
Safari31904902397 said...
Fine hotel with easy access to the city or transport links.
Travelled on 03/2026
Well appointed hotel close to the Central Station. Plenty of good restaurants, the better ones are further away from the station. Breakfast was good, the bar pleasant enough, the room clean, comfortable and a good size. Staff were friendly and helpful. Transport to get around Milan was easy with the Metro nearby or the Number 1 tram. 4 stars as one lift was often not working (my stay was over 3 weeks) otherwise I wou...
Read more
BaruchBarryPinnick said...
Excellent hotel: clean, comfortable and quiet.
Travelled on 01/2026
Very happy with our stay. The hotel is a couple of minutes' walk from the entrance to Milano Centrale railway station.
The receptionists were all friendly and helpful. Room was clean, warm, comfortable and quiet. Food was very good: we ate in the late-night bar on arrival, plus breakfast the next day. We'd stay again.
Note that access from the street is down a staircase - check ahead of time if you have mobility limi...
Read more