Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1350 Reviews
Traveller ReviewsRanked #79 of 509 hotels in Milan
Traveller Rating
Excellent
790
Very Good
402
Average
83
Poor
33
Terrible
42
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Maria F said...
Honestly review behinds beautiful pictures
Travelled on 01/2026
I chose your hotel specifically to celebrate my birthday and paid 1700 for four nights, expecting a safe, clean, and comfortable 4-star experience. Unfortunately, my stay was marked by a series of serious failures:
The first room had a broken door lock, forcing me to sleep without proper security.
The second room had defective canalisation, with water coming up from the shower floor when using the sink or toil...
Read more
RelaxedButDiscerning said...
Modern hotel in a great area
Travelled on 10/2025
First, when you make a reservation at this location, be aware that the same property is shared with the Hotel Del Cavalieri. Be sure to specify Hotel The Square to your taxi driver to be taken to the right entrance (which is on the other side of the block).
This is a up-to-the-second modern hotel. The room was stylist with beautiful fittings, a strangely-located TV in the middle of the room, a comfortable bed, goo...
Read more
Trek27519320621 said...
Dubious business practice -does not honor their own cancellation policy - BEWARE
Travelled on 09/2025
Questionable business practice
As a senior executive for multiple companies, I do not write reviews. However, due this perceived egregious, unethical and questionable business practice by the Preferred Hotel & Resort group, I am compelled to write this review of The Square Milano and Preferred Hotels & Resorts.
I have stayed at The Square Milano 3 times for both personal and business travel in the past 4 years. The...
Read more
Kmtgo said...
ROOM LIGHTS
Travelled on 09/2025
On my last evening at this centrally located hotel,the emergency light went on in my room, shining directly in my face and waking me up at 3 AM! I of course searched for an off switch which I found none. Call the reception desk and not get an answer. Finally went off 45 minutes later. This light went on again at 4:00 and stayed on till 5:00 a.m. I again called the reception desk and received no answer. After my show...
Read more
kingscommon said...
Great hotel in Milan
Travelled on 09/2025
Enjoyed staying here. Room was small but very clean and updated. Breakfast was great. Hotel is very well located in Milan near the Duomo. Staff were very accomodating....