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Reviews
Tripadvisor Traveller RatingBased on 1909 Reviews
Traveller ReviewsRanked #17 of 316 hotels in Naples
Traveller Rating
Excellent
918
Very Good
723
Average
174
Poor
74
Terrible
20
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
WhapoFishShack said...
Overall a Good Choice
Travelled on 11/2025
The Hotel itself has a wonderful location. I chose it for the location and the atmosphere. I was there for a week. The furniture and amenities are a bit tired. No electrical plugs unless you unplug a lamp or some such. The superior rooms are very noisy especially at night. It required my soundproof earplugs so I could sleep. It seems there is mostly an older italian clientele, which is great in my opinion. The breakf...
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Michael T said...
Wonderful Hotel
Travelled on 10/2025
Had a fantastic stay at Chiaja Hotel, perfect location, staff very friendly,very clean and great continental breakfast, can't recommend highly enough,verveill be going back. Great central location for quality boutiques and 100's of great restaraunts...
Jeremy C said...
OK central Naples hotel
Travelled on 09/2025
A very central hotel in the old quarter of Naples, about a 20-minute walk from the port (hydrofoil terminal) and about a 45-minute walk from the train station
It's in an old palace - you go through massive gates from the street, which are locked at night - it's on the first floor - there are stairs or a wonky small lift if you have luggage
There are a variety of rooms - our was a reasonable size but only had a wind...
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Relax800225 said...
Great hotel, fantastic location
Travelled on 08/2025
Clean, comfortable rooms, friendly and helpful staff. But the best thing about this hotel is the amazing location. Just 5 minutes walk from the Palazzo Royale, 10 minutes to the sea front and right on the edge of Chiaia, the smartest part of Naples (in our brief experience).
Recommended!...
Rebecca C said...
Fantastic hotel.
Travelled on 08/2025
We had a fantastic stay at Chiaja Hotel de Charme in August. All staff were welcoming and very helpful. The room was clean and traditional. Continental breakfast was varied and very good. Location of the hotel was perfect - less than a minutes walk to Pizzeria Brandi and so close to many brilliant shops, restaurants and landmarks. We would stay here again!...