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Reviews
Tripadvisor Traveller RatingBased on 1928 Reviews
Traveller ReviewsRanked #22 of 332 hotels in Naples
Traveller Rating
Excellent
929
Very Good
725
Average
176
Poor
74
Terrible
24
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Liz R said...
A mixed but overall adequate experience, some of which is not the hotel's fault
Travelled on 03/2026
This hotel had some pros and cons I think its important to know going in, although none of the cons were dealbreakers for me. Im only writing this review to give others an idea of what to expect. This was a perfectly serviceable place to sleep, but I would probably not book again because I prefer slightly more comfort than this hotel offered on default. I did not communicate any of the minor issues I had with th...
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WhapoFishShack said...
Overall a Good Choice
Travelled on 11/2025
The Hotel itself has a wonderful location. I chose it for the location and the atmosphere. I was there for a week. The furniture and amenities are a bit tired. No electrical plugs unless you unplug a lamp or some such. The superior rooms are very noisy especially at night. It required my soundproof earplugs so I could sleep. It seems there is mostly an older italian clientele, which is great in my opinion. The breakf...
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Michael T said...
Wonderful Hotel
Travelled on 10/2025
Had a fantastic stay at Chiaja Hotel, perfect location, staff very friendly,very clean and great continental breakfast, can't recommend highly enough,verveill be going back. Great central location for quality boutiques and 100's of great restaraunts...
Jeremy C said...
OK central Naples hotel
Travelled on 09/2025
A very central hotel in the old quarter of Naples, about a 20-minute walk from the port (hydrofoil terminal) and about a 45-minute walk from the train station
It's in an old palace - you go through massive gates from the street, which are locked at night - it's on the first floor - there are stairs or a wonky small lift if you have luggage
There are a variety of rooms - our was a reasonable size but only had a wind...
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Relax800225 said...
Great hotel, fantastic location
Travelled on 08/2025
Clean, comfortable rooms, friendly and helpful staff. But the best thing about this hotel is the amazing location. Just 5 minutes walk from the Palazzo Royale, 10 minutes to the sea front and right on the edge of Chiaia, the smartest part of Naples (in our brief experience).
Recommended!...