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Reviews
Tripadvisor Traveller RatingBased on 2666 Reviews
Traveller ReviewsRanked #9 of 322 hotels in Naples
Traveller Rating
Excellent
1606
Very Good
828
Average
162
Poor
42
Terrible
28
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Scenic50640910716 said...
Overrated
Travelled on 12/2025
Experience at the Grand Hotel Oriente, Naples
Upon arrival, the Grand Hotel Oriente initially gives the impression of grandeur suggested by its name. Unfortunately, this impression quickly fades. When compared to what other contemporary hotels are offering todayin both presentation and guest experiencethe hotel feels dated and firmly stuck in the past, perhaps lingering in the shadow of its former heyday.
The roo...
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Richard O said...
Great location and service
Travelled on 10/2025
What a fabulous location as a base for our city break. Handy for the underground just 2 mins away and the main shopping area. Easy walking distance to main city highlights. Hotel staff very helpful and friendly, especially Paula on the bar she was a delight. Rooms recently refurbished and very spacious...
Samuel P said...
Excellent experience
Travelled on 10/2025
Great location, clean, comfortable, very good breakfast, excellent service. We made an error on the departure day and they graciously didn't charge us for the day....
CJT726 said...
Great Hotel
Travelled on 10/2025
We got lucky on location. Not knowing the city, we kind of gambled. The hotel offered easy access to many sites in the city and steps to the main shopping in the city. The roof bar and restaurant were wonderful. Beautiful views of the city. The staff were very helpful and kind. Compared to many other stops in Italy, the hotel room was huge and there was a wonderful bath tub. Clean and comfortable. That was so...
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Ouilmette said...
Naples Visit October 2025
Travelled on 10/2025
My Husband and I traveled to Southern Italy in October of 2025 and used Naples as our base for travel. We spent 8 nights at the Grand Hotel Oriente in Naples. We found it to be a wonderful hotel, in a great location with lovely, friendly and very helpful staff. We were upgraded to a suite because of the length of our stay, which was a nice surprise. The hotel and rooms were very comfortable and clean. The breakf...
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