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Reviews
Tripadvisor Traveller RatingBased on 1868 Reviews
Traveller ReviewsRanked #28 of 316 hotels in Naples
Traveller Rating
Excellent
1078
Very Good
442
Average
174
Poor
94
Terrible
80
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
rowanr1955 said...
Good but could be so much better
Travelled on 10/2025
An expensive hotel in a great position
but overpriced for what it offers
the modernist design at reception doesn't really work
the room design with the bathroom is terrible
the shower - did not drain and the toilet is really awful
the service at reception was great but at the Bar quite unfriendly
overall for the price not great and I doubt we will return...
Karleen E said...
Great if you avoid the terrace bar and restaurant
Travelled on 09/2025
The hotel is beautiful, front desk staff is friendly and helpful. Waitstaff at terrace restaurant is horrible. If you want to have dinner or a drink, go somewhere nearby. Two nights in a row we waited half an hour at a table and finally had to ask for service. Will not try it the third time....
UCFalum said...
Fantastic Base for Trip to Napoli
Travelled on 09/2025
We stayed here for three nights while visiting Napoli and loved our stay. The staff is exceptional! The hotel itself is ultra-modern, super clean and definitely stylish!
Location-wise, it's very close to the cruise ship terminal, a short walk to the Metro station (subway), and a 15-20 walk into the heart of Napoli's historic area with great cafes and bars. The front desk team was always eager to assist with directio...
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Meghan D said...
Incredible Team of Employees
Travelled on 08/2025
What an incredible visit we had to the Romeo Napoli Hotel. We were initially greeted by an incredible Front Office Team, Doorman, and Porter. Chiara was our on-property hostess, and she was phenomenal. We had the Penthouse Suite and a Harborview Suite. The penthouse suite was the absolute best room I've ever stayed in. The sitting area, bedrooms, shower, sauna, etc... Front office team was Floriana, Marta, Vale...
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CorinaMelbourne said...
A lovely afternoon spent by the pool with an amazing view of Naples Port!
Travelled on 07/2025
This amazing chain hotel from The Romeo Collection is located in the heart of Napoli Port with a spectacular view of Mount Vesuvio and Port Napoli ! The services by the pool were remarkable especially the delicious cocktails prepared meticulously by the skilful barman Dinesh W. Thank you so much for making my experience so enjoyable and memorable while I was there ! Also the Michelin stars dinning experience at Alai...
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