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Reviews
Tripadvisor Traveller RatingBased on 2789 Reviews
Traveller ReviewsRanked #117 of 582 hotels in New York City
Traveller Rating
Excellent
1595
Very Good
757
Average
232
Poor
123
Terrible
83
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Seana W said...
Repeat Ace customers!
Travelled on 01/2026
Our experience at the Ace was great as always!! We arrived earlier than check-in, and conveniently our room was ready! There was a king and a double in the room - definitely more than enough space for 2 adults and one teen boy. I had breakfast in the lobby - the chia pudding was so delicious (fresh figs!). Also got some coffee from Stumptown which is so so good. The lobby is a really cool place to hang out any t...
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jloonn said...
Warm and welcoming staff
Travelled on 01/2026
The Ace came highly recommended by a family member and we were not disappointed. From the warm and friendly front desk staff, to the very cool lounge in the lobby, we were very happy with our stay. Easy hotel validated parking right next store as well....
leasN3769HP said...
A Comfortable, Welcoming Hotel with the wisdom to preserve its historic elements
Travelled on 01/2026
The Ace Hotel has a great atmosphere of cozy friendliness and a sense of history. The lobby is spacious, furnished with comfortable couches, high tops, and wing back chairs. It invites you to get a drink at the bar and settle in with friends. The soaring ceiling of punched tin panels has beautiful stained glass windows, and a historic American flag hangs above the bar. From the moment of check-in, we felt welcome. Sk...
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Kiersten K said...
Feels like coming home because of Freddy
Travelled on 11/2025
Theres a moment every time we walk into the Ace Hotel, especially during the holidays, when the travel drops away and we exhale. A big reason for that is Freddy.
Freddy remembers us every visit. He connects in a way that feels completely genuine. He has this calm, caring presence that instantly makes the hotel feel familiar and warm, even on the busiest days.
What we appreciate most is how intentional he is. Fredd...
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ALeamas said...
Ace by Name, Ace in Reality
Travelled on 01/2026
Ace Hotel (29th St) is excellent value for money. The check-in experience was friendly, professional and highly organised. The room was large and fully stocked, from a large fridge to dressing gowns and a bath/shower with a stunning view looking toward Times Square. Five minutes walk to the center of NYC, Ace Hotel impressed on every front and its a wonderfully quirky hotel which needs exploring. The lobby and bar i...
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