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Reviews
Tripadvisor Traveller RatingBased on 1384 Reviews
Traveller ReviewsRanked #149 of 582 hotels in New York City
Traveller Rating
Excellent
912
Very Good
282
Average
88
Poor
55
Terrible
47
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Molly S said...
Kindness and location = Joy and a lovely trip
Travelled on 01/2026
The location was great!! Very walkable to Bryant Park and Grand Central Station. Our room was nice. But what made the trip was the customer service provided by JUSTIN. The day we left for our trip my husband fell and hurt his knee and was not going to be able to join us unless we rented a wheelchair. Justin made suggestions for us, provided company names,etc. We arranged for the wheelchair, got settled in our room, J...
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Jossie G said...
Amazing stay tbh
Travelled on 01/2026
I had an exceptional stay experience, location is perfect and Julissa made me feel like home, the room was clean and the view was very nice I highly recommend it....
Navigate26345553409 said...
Spectacular hotel and employees!
Travelled on 01/2026
Spectacular hotel! Great location. Very clean, beautiful rooms. Very cool aesthetic due to the lighting in the room. Great bathroom and shower. Wonderful bar. Employees were spectacular, especially Justin. Would highly recommend!...
floridabeach87 said...
DO NOT STAY HERE!!!
Travelled on 11/2025
DO NOT STAY HERE! I booked a room for two nights at the EVEN Hotel New York - Midtown East by IHG in the summer of 2025. We arrived in the city late that afternoon ready to unwind, only to get a call from Mayisha that they overbooked the hotel and we were out a room. How do you overbook a hotel?
She politely said we could check for other hotels. Thanks! No problem in Manhattan at 6 pm.
The next day I got in touch a...
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John W said...
Great Hotel in quite location
Travelled on 12/2025
Great hotel in ripper location . It is just off third Ave but pretty quite spot and very quite at night . Staff are super friendly bar had great happy hours , rooms were very nice and clean comfy beds ....