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Reviews
Tripadvisor Traveller RatingBased on 1404 Reviews
Traveller ReviewsRanked #153 of 583 hotels in New York City
Traveller Rating
Excellent
923
Very Good
288
Average
91
Poor
55
Terrible
47
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
kamalp670 said...
Good stay but lacked customer service
Travelled on 04/2026
This was a great location right next to Grand Central Station. Plenty of restaurants and shops nearby. Times Square was a 10-15 minute walk. I would most definitely stay nearby should I come here again
The bed was comfy and the bathroom was spacious. However, the actual room is not big, but then when in New York, you do not spend a lot of time inside the hotel.
Breakfast tokens provided with very minimal menu, but ...
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aaaaa said...
Mixed Experience
Travelled on 03/2026
Overall, this was a mixed stay. The hotel room was clean and quiet, and the temperature controls worked well -- and those are really important! Great place to sleep! But the room was tiny, even for NYC: there was inadequate room for luggage and almost no way to maneuver around the bed (not that there was empty floor space to occupy). Oddly, the bathroom was large. After the first night, I asked to be moved to a ...
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GrandTour25598278674 said...
Return visit - but well go elsewhere in future
Travelled on 12/2025
We returned having stayed in Dec 2024 for Jos 40th birthday. We loved it and felt like we were valued as guests. This year we did 4 days in Washington DC before taking the train to NYC for a further 4 days and we picked the Even Midtown again because we enjoyed it so much last time around.
Whilst not much has changed we didnt feel the same warm welcome. We were disappointed by the assistance from the front desk -...
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Armand C said...
Thank you is appreciated
Travelled on 04/2026
A simple thank you after a three-night stay from the desk on Sunday morning, April 5 would have been appropriate....
Timbledeebobs said...
Even-stevens score for here.
Travelled on 03/2026
BREAKFAST VOUCHERS. Huh? 3 guests, 2 vouchers, 3rd person (child) pays. Shrugs. Food is good. Voucher system seemingly works via the ethereal plain.
Room. Clean & tidy but no space- if youre travelling with a carry-on or hold-all, fine. 2 or 3 large suitcases = live out of them as no hanging space. Ok for 2 people, 3 is a squeeze (2 adults + 16y.o.).
Tip: Ask for a kettle. Coffee in room isnt good; sorry, its n...
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