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Reviews
Tripadvisor Traveller RatingBased on 1378 Reviews
Traveller ReviewsRanked #144 of 576 hotels in New York City
Traveller Rating
Excellent
908
Very Good
281
Average
88
Poor
55
Terrible
46
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Steven T said...
A great modern hotel and lovely staff.
Travelled on 11/2025
Great modern hotel with really nice bar/cafe area. The room was the best with a huge shower unlike many rooms in New York.
Yan was so helpful and pleasant and let us check in early, plus sent us an email ti tell us the room was ready. All of the staff were so friendly and helpful and offering to print documents out for us as their own computer for guests use was down temporarily. I would definitely stay here again ...
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harrisonsharriers said...
Clean hotel but with hidden charges! Dont care how they try to wriggle out of this by saying we were told! We were NOT
Travelled on 11/2025
Clean hotel and fast lifts, reception is on the 2nd floor and the reception staff and very friendly and the bar man was good but 2 drinks for 25 dollars 1 gin and tonic and one tea is very overpriced. Didnt eat there so cant comment on the quality!
No kettle in the room just a pod machine with pods( 4) replenished each day, 3 coffee 1 tea.
They take a security deposit from you think it was 450 dollars and then tak...
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Timothy S said...
Cute/ Clean / Quiet
Travelled on 10/2025
Excellent customer service/ super friendly staff. Decent size rooms with good storage, huge bathroom, and clean! Nice spot midtown outside of the town square overflow. Would definitely stay again!...
Ahmed M said...
Friendly staff
Travelled on 11/2025
Cheryl and Bridget were nice and helpful. They both made my check in and out easy and smooth. Kudos to them
Great hotel and location...
Sarah C said...
Awesome staff/clean, upgraded, comfortable space
Travelled on 09/2025
Such solid customer service - I was incredibly impressed. I was traveling with a friend ave when we went to check in, they had us down for a single king size bed. While I've known this friend almost as long as my husband, we weren't ready to take the relationship to the next level (haha). The front desk staff was awesome and, even though they had to juggle some things, they got us a room with two double beds. Through...
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