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Reviews
Tripadvisor Traveller RatingBased on 6648 Reviews
Traveller ReviewsRanked #88 of 582 hotels in New York City
Traveller Rating
Excellent
3986
Very Good
2023
Average
419
Poor
111
Terrible
109
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Lindsey W said...
Good option
Travelled on 01/2026
Hotel was clean and room was plenty spacious for what we needed it for. The beds were comfortable and water pressure was great! Front desk staff was friendly. I liked the option of the small bar in the lobby. The only complaint was the elevator was kind of slow getting to us but it wasnt a huge deal and not something that would keep me from staying again. Short walking distance to lots of places and subway stations ...
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Man Lei T said...
One of my good choices in 2026
Travelled on 01/2026
Friendly and helpful staff make u feel warm. There was a heavy snow in NY during my trip so the Hilton Garden Inn was a warm place to stay. The hotel is next to MTA exit, shopping areas and restaurantsz...
Joanne F said...
Best friendly hotel in NYC for winter stays
Travelled on 01/2026
We have stayed at this hotel in NYC twice now. Both stays have been booked via third party companies (love holidays). First year we were allocated a room on 13th floor and had a beautiful king room with a view looking out at The Empire State Building. The second time we visited we stayed in two rooms as we asked if we could move to a king room due to the third party booking a double room, Tony on the front desk looke...
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swanny70 said...
Location! Location! Location!
Travelled on 12/2025
This was my second stay at this great hotel. The price was reasonable, the entire property was very clean and the beds were comfy! I love the location, right next to Herald Square, which makes getting around very easy.
The beds were very comfortable with a choice of three pillows. I love that because often times I find hotel pillows very uncomfortable.
The room has a microwave, fridge and Keurig which is ...
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Pam P said...
Great location, clean rooms, pleasant atmosphere
Travelled on 12/2025
We stayed at this Hilton Garden Inn because of its proximity to Penn Station, just a couple of blocks away. It's also right around the corner from Macy's, and the subway is steps from the hotel entrance, or just a short walk, depending on the line you need.
We had a King room on the 19th floor (1905). These rooms face the front of the building, and ours had a nice side view of the Empire State Building. The room wa...
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