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Reviews
Tripadvisor Traveller RatingBased on 2511 Reviews
Traveller ReviewsRanked #349 of 576 hotels in New York City
Traveller Rating
Excellent
740
Very Good
1145
Average
407
Poor
111
Terrible
108
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Z6627CHlynnr said...
Think twice.
Travelled on 11/2025
Never book here if you are even slightly disabled or elderly
Impossible to get a room with shower grab bars. Front desk quite unhelpful. We booked here because of apartment renovations but tiny rooms big price and not a good value
Unfortunate....
Alana B said...
Short stay, great experience
Travelled on 11/2025
I needed to take a moment to mention how incredible Rovina was during my entire stay here! When something was missing I called down to the lobby and she made sure that I had every single thing that I needed and then some! Its these little details that matter and will make me continue to book at Holiday Inn, especially at this location thanks to Rovina. Thank you for your kindness and hospitality, it meant so much t...
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markmacleod said...
Great stay in NYC
Travelled on 10/2025
We spent 3 nights at this location. My first trip to New York City. We arrived late morning, well before check in, but the staff were great and tagged our luggage so we could leave them there while we explored. We checked in later in the day. Room was clean and has basically everything you need. Breakfast was served each morning, and had a good variety and good quality. The hotel is in a good location, and is within...
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Gracy F said...
Good Hotel
Travelled on 02/2025
Very nice and clean hotel. No issues at all. Breakfast was amazing. Staff were good and helpful. It was good experience....
Jean B said...
They cancelled my reservation and lied
Travelled on 08/2025
I really never post negative reviews, but this one needs to be known to inform customers who book at this hotel. I booked a room in May for a 1 night stay in August. While traveling on my way to Manhattan the day of I received an email that my reservation was cancelled that morning.
I called customer service upon seeing the email hours after they sent it, and was told they "were at capacity that morning, and ru...
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