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Reviews
Tripadvisor Traveller RatingBased on 2470 Reviews
Traveller ReviewsRanked #332 of 560 hotels in New York City
Traveller Rating
Excellent
730
Very Good
1138
Average
399
Poor
108
Terrible
95
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
BunchOfLilies said...
not a good experience
Travelled on 07/2024
Got a late reservation here after a cancelled flight.. or so we thought. Arrived at the hotel for them to tell us the hotel was overbooked so the room we booked for three wasnt available, they only had a room with one bed. After a stressful evening of rearranging travel, we ended up just staying there. We were to be charged for the room for three still though, this couldnt be changed (have still not heard back from...
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DJ W said...
Location good but beware room 109
Travelled on 07/2024
Booked into the Holiday Inn Express mainly as I like IHG hotels. Flew in from London and was staying 1 night before moving on. Arrived tired and was looking forward to getting a good night sleep prior to our trip starting proper.
Was travelling with 9 year old son and niece. Arrived fairly late pm and the guy who checked us in was friendly. Was allocated room 109 just along from reception in the corner. Got my son in...
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LynD827 said...
Walking distance to Penn Station
Travelled on 05/2024
We choose this hotel because it is near train station (walking distance). Room is spacious and could comfortablely accommodate 2 adults, 2 large luggages and 2 hand carries.
Pleasant front desk employees - smiling and helpful each time.
Breakfast included with room booking. Good options including cereal, fruits, hot food like scrambled eggs and sausages, oatmeal, pastries, yogurt etc.
Theres a small market next...
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ΝΙΚΟΣ Κ said...
Worst worldwide experience!!
Travelled on 04/2024
I had the displeasure of staying at the Holiday Inn Express Hotel in Chelsea, New York, and it was an experience I wouldn't wish upon my worst enemy. Where do I even begin?
Firstly, the personnel were incredibly inexperienced. It was evident from the moment I walked in that they were out of their depth.
The room itself was ridiculously small, more akin to a closet than a place to sleep. I felt like I was trapped in ...
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Bill M said...
One night stay
Travelled on 04/2024
Room was sufficient for a one night stay for the 3 of us however, its was a very tight fit! Room was really small with barely enough room to sit down to put my shoes on. Im sure there were probably bigger options. Very clean and comfortable. Beds were great and the floor we were on was quiet. Continental breakfast was hard to access because the hotel was too big for the small space that it was set up. Definitely not...
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