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Reviews
Tripadvisor Traveller RatingBased on 865 Reviews
Traveller ReviewsRanked #222 of 582 hotels in New York City
Traveller Rating
Excellent
380
Very Good
360
Average
83
Poor
24
Terrible
18
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Matthew B said...
Would stay again
Travelled on 12/2025
Solid. Nice, helpful staff, clean room, not too loud at night. Conveniently located to many restaurants and stores. Would stay again next time I come to NYC....
JennaB1497 said...
Hotel used as a shelter
Travelled on 08/2025
I would not recommend hotel as uses a homeless shelter. No security between floors. Whilst in the lobby I witnessed an aggressive argument between a male and female which landed in the police being called. I did not feel safe during my staff especially when in the elevator alone. At time of booking there is no mention that hotel is used as shelter which is wrong...
chrissieseeb said...
Just Say No
Travelled on 08/2025
Avoid at least until the construction is done. The slightest wind has unsecured ropes and platforms banging into the walls all night making sleep difficult at best. Combine that with the locations inaccurate address- its not actually on Delancey - and youre sure to want to stay anywhere else.
And though the desk clerk was friendly and apologetic about it and offered free breakfast as compensation- the fact is wh...
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Matt L said...
5-star experience. Affordable, high quality hotel stay.
Travelled on 08/2025
I originally booked my stay at the Holiday Inn due to the low price of the room per night and the proximity to our desired location. It was close to our family, many local restaurants, and easy access to the subways.
If you read the reviews for this hotel that others have written, you may have some concerns regarding your stay. There are some reoccurring themes that are frequently mentioned, and I would like to add...
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78720AJS said...
Its a Holiday Innand a shelter
Travelled on 06/2025
A couple of other reviews mention the shelter situation and its real. It feels hyperbolic and pearl-clutching when you read it, but its real and has an impact on the hotel.
Holiday Inn has won a contract and booked out the lower floors as a shelter and youre sharing the elevators and common spaces with those staying in the shelters. The elevators smell like weed often or just foul and look dirty, and when stoppi...
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