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Reviews
Tripadvisor Traveller RatingBased on 1698 Reviews
Traveller ReviewsRanked #282 of 576 hotels in New York City
Traveller Rating
Excellent
1027
Very Good
329
Average
132
Poor
93
Terrible
117
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Emahn E said...
Love indigo and lower east side
Travelled on 12/2025
Great hotel in awesome neighborhood. Couldn't ask for a better hotel. Cute lobby decor and art install. Great for trip with friends or little party....
Jessica F said...
Disastrous experience
Travelled on 12/2025
Do not stay here! There is a club that goes until 4 am. You can hear the music throughout and the rooms vibrate. Worst night of non sleep and worst experience I've ever had. They don't warn you on the website or at checkin....
MaryJoMV said...
Milta Pichardo, Front Office Manager made our stay wonderful
Travelled on 11/2025
The hotel is very nice and the rooms are big for NYC. The best part of my stay was Milta Pichardo, Front Office Manager, who went above and beyond to accommodate us. Ms. Pichardo is an example of excellence in this industry and made our stay wonderful....
Sarah F said...
The Best Hotel Experience!
Travelled on 11/2025
We travelled all the way from Australia, and staying at Hotel Indigo Lower East Side has been, without question, the BEST hotel experience we have ever had. From the moment we arrived, cold, exhausted, and without a reservation, the team welcomed us with such warmth and compassion. They didnt just accommodate us last minutethey made us feel genuinely cared for.
A special shout-out to Ariel, the concierge, who is t...
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Rob M said...
Never Again!
Travelled on 04/2025
We stayed here many years ago. Everything was fine then but this hotel has gone downhill. Rooms are dated and show a lot of wear. Furniture is beat up and scuffed. Very rundown. Glass in the shower is full of cracks. Minibar was never replenished during our four day stay even though front desk was notified twice. If you decide to stay here despite all that, avoid floors 10 through 18 if you dont want to hear music f...
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