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Reviews
Tripadvisor Traveller RatingBased on 142 Reviews
Traveller ReviewsRanked #246 of 576 hotels in New York City
Traveller Rating
Excellent
102
Very Good
19
Average
13
Poor
5
Terrible
3
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
MplsFamilytraveler said...
Choose Another Hotel
Travelled on 11/2025
Stay away from this hotel if you dont want to feel ripped-off with their useless daily amenity fee and advertised rooftop deck that is closed every night for a private party.
Seriously.
Ive accepted this cash-grab, as so many properties are doing this to their guests but, at least most TRY and pretend its not a complete scam, with decent meal vouchers and museum passes/bike rentals etc. But, this IHG has dec...
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MICL2000 said...
Stay in Lower Manhattan with Family
Travelled on 10/2025
We stayed for five nights in the Indigo Downtown as a family with two kids. The double rooms were as expected, small , pragmatic and very clean. Services at the front desk were very friendly. You can walk to different highlights (e.g. 1WTC) and to the seaside, as expected at night it is a relatively calm area
However, the bar and food area beside the lobby which is the only location that you could enter with kids wa...
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Momand4Boys said...
Great Location - great staff!
Travelled on 10/2025
Walk to Wall Street and Battery Park and restaurants too. Smaller room (like most in NYC); but perfectly designed with purpose and very comfortable. Staff is fabulous; kind, knowledgeable and helpful! Well be back!...
321LindaW2014 said...
Stop with the hidden $$$$$s
Travelled on 10/2025
The hotel was clean and staff all pleasant as you'd expect.
The room was spotless, but the cupboard door didn't shut, and they knew, and there is nowhere for your belongings. We had a 4 night break and lived out of our cases.
We had breakfast included, but a service charge was added to that and our bill every day. I've been to the USA ( including NY) quite a few times before, and this was new on me. And we weren'...
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LeeTalker said...
Quality hotel in the Financial District
Travelled on 08/2025
Great location if youre working on Wall St or Broadway. Endless number of bars and restaurants nearby. Top floor Sky Bar is cool and always busy but downstairs bar is quieter and has a new barman who is a qualified mixologist and makes a mean Negroni! Rooms are a decent size for Manhattan, comfortable and quiet (preferably a high floor)....