Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 185 Reviews
Traveller ReviewsRanked #307 of 586 hotels in New York City
Traveller Rating
Excellent
128
Very Good
15
Average
10
Poor
10
Terrible
22
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
David P said...
Great place to stay
Travelled on 06/2026
The location is perfect since the hotel is in Times Square. MSG was a 15 minute walk. The staff is friendly, my room was spacious and comfortable, and I had a great view....
JC M said...
Choose another option in NYC
Travelled on 06/2026
Dont recommend. Poor service. Noise bedroom. Staff walks slamming doors during the night walking in and out their service area. Terrible....
travelcrazy096 said...
Pleasantly surprised!!
Travelled on 06/2026
Hotel was better than expected and a great respite from the chaotic Times Square. Room was well appointed and renovated and clean. Much bigger than other hotel rooms in the city I have stayed in. I will return!...
TerryTales said...
Broadway theatre solo visit to New York at Times Square
Travelled on 06/2026
Times Square was the perfect, most convenient location for my purpose of seeing live theatre. The atmosphere was welcoming and lively. The rooms are spacious and clean. I was on the 31st floor which was great for blocking out the usual noisy New York. The front desk was very accommodating after I asked to change rooms due to a high school group on my floor and giggly girls in the room next to me. The brand culture an...
Read more
Donna W said...
Great place to stay
Travelled on 06/2026
Everything was great. It was even quiet in our room at night. The only thing I had a problem with is the tub we had in our room was peeling in multiple places and for the price of the hotel I would expect everything to be in tip top shape....