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Reviews
Tripadvisor Traveller RatingBased on 8216 Reviews
Traveller ReviewsRanked #222 of 561 hotels in New York City
Traveller Rating
Excellent
4230
Very Good
2404
Average
912
Poor
355
Terrible
316
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Julian M said...
Eddie fantastic host
Travelled on 07/2024
Went to the bar at the Intercontinental, served by Eddie, truly excellent service. Really nice guy, couldn't recommend high enough. Lovely ambience and atmospheric, with a good selection of cocktails and drinks. Would come again to this bar....
karinnek said...
Great hotel and fantastic service in the theater district
Travelled on 07/2024
Great stay at the InterContinental New York Times Square! The staff was great, and the location was convenient. A huge shoutout to Bert, the bellman, who offered us unparalleled service and helped us with everything we needed! He is a gem. We will definitely return....
Mais A said...
Perfect Mrs. JC
Travelled on 07/2024
I really loved the hotel; the cleanliness, the friendly staff, and the location are all wonderful. But what truly stood out was Ms. JC in the lobby. She organized my trip and gave me excellent advice.This lady JC is the best
I would like to thank her for every single tip she gave it to me...
William S said...
A luxury experience in the heart of Times Square
Travelled on 05/2024
While located in the heart of Times Square, this hotel provides a safe breathing space to get out of the hustle and bustle. Service was quite good, check-in easy, and our room was delightful, given the typically small spaces in NYC. We have a tasty lunch there, but don't expect it to be quick. We asked if it could be speeded as we had an event to go to, but our server told us the food comes from somewhere else and...
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Venture44837742041 said...
Not worth to be called InterContinental Hotel
Travelled on 07/2024
Small hotel in Times Square .. I felt not worth to be called InterContinental Hotel, a luxury hotel. Laundry got messed up with other guest, definitely need renovation, especially the room. Very small room, with worn out furniture and pain. The staff were also not friendly, even to an Ambassador Diamond Elite Member....