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Reviews
Tripadvisor Traveller RatingBased on 8936 Reviews
Traveller ReviewsRanked #164 of 576 hotels in New York City
Traveller Rating
Excellent
4744
Very Good
2489
Average
966
Poor
390
Terrible
347
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Celeste A said...
Nice place to stay. Very friendly staff.
Travelled on 12/2025
Your website still says that robes and turn down service are still amenities and they were not. It was disappointing because I had told my friend, in advance, to expect these services. Remove them from your website if you arent going to offer them. Also, housekeeping service came so late in the day , we just denied it....
Phil B said...
Nice Holiday weekend in New York
Travelled on 12/2025
Have stayed in NY many times and these were the nicest rooms with some of the most polite and accommodating staff that Ive had the benefit of experiencing.
The view was pleasant on the 12th floor. We were even able to see the Hudson River.
The breakfast buffet was excellent along with good service there as well.
Finally, MINDY, at the front desk, cared for some changes we required in a very accomdating way. She w...
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bianca l said...
Dinner at the stinger
Travelled on 12/2025
Dinner at The Stinger! Service and food were exceptional. Seated by the window to enjoy the sights while dining. Great selection of menu options and drinks. We enjoyed our time with Nich as our server and his friendly attitude. Thanks Nich for making the evening fun....
Barbkh_2000 said...
Great location, friendly and helpful staff
Travelled on 12/2025
Intercontinental was a great experience. It was very convenient to everything. Lots of great restaurants, shopping and holiday adventures near this hotel...
Matt L said...
Great time at The Stinger
Travelled on 12/2025
Nick, our server at The Stinger Bar, was fantastic. He was friendly and attentive. Not a bad thing to say about our experience at all....