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Reviews
Tripadvisor Traveller RatingBased on 1092 Reviews
Traveller ReviewsRanked #26 of 576 hotels in New York City
Traveller Rating
Excellent
907
Very Good
100
Average
24
Poor
27
Terrible
34
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Mafalda S said...
A wonderful exprience and thank u emily gutierrez
Travelled on 12/2025
I loved the experience, everything was impeccable and five stars. I will certainly return. A special thank you to Emily Gutierrez for all her kindness, empathy, and friendliness....
Susana M said...
Pestana CR 7 Times Square Hotel
Travelled on 12/2025
I had a wonderful stay at this hotel. Everything was spotless and perfectly maintained, and the atmosphere was very welcoming. I would also like to highlight the excellent service provided by Ralph he was incredibly attentive, friendly, and always willing to help with anything I needed. Thank you for making my stay even better! Susana...
Heather T said...
Quick Solo Trip
Travelled on 11/2025
I booked this hotel as a flight/hotel package for a quick solo trip to New York. I never take my time to write reviews but for this experience I will. I got into the city really early after a red eye flight from the west coast, and was greeted at the front desk with a very kind/helpful gentleman that got me taken care of right away. Thats how my whole stay went, everyone I interacted with was forward thinking and re...
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Marina H said...
Thank you, it was a wonderful stay in New York
Travelled on 11/2025
We had a wonderful stay and would like to extend a heartfelt thank-you to the entire hotel team especially Florian and Rachel. Both of them were incredibly helpful, attentive, and always ready to assist with any questions we had.
One of us celebrated a birthday during our stay, and the surprise card and cupcake organized by the team truly made the day special. Thank you so much for this thoughtful gesture!
We als...
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William D said...
My stay at Pestana was a great experience. I recommend staying here for business or for vacation. I will be back
Travelled on 11/2025
My experience was amazing. Ralph was very helpful. I will definitely come back to stay here again. I recommend staying here...