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Reviews
Tripadvisor Traveller RatingBased on 755 Reviews
Traveller ReviewsRanked #41 of 586 hotels in New York City
Traveller Rating
Excellent
590
Very Good
80
Average
31
Poor
26
Terrible
28
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
719brucej said...
Arriving in four days; already disappointed!
Travelled on 06/2026
My wife and son planned a trip to NYC for my Fathers Day weekend. Everything was looking great until my wife discovered a big discount was available for the exact accommodations if booked the reservation today instead of several months ago. Why book in advance if much better deals are offered later?
After spending an hour on the phone with four IHG One Rewards and guest services representatives who I think real...
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PHFerreira78 said...
Solid experience
Travelled on 06/2026
I stayed for 5 nights at Voco Times Square South to a business trip in New York. It was a solid experience, The room is quiet, cozy and has a good size. The bathroom is also modern and functional. The cleaning service works very well and the staff is friendly. I recommend Voco and I intend to be back when I return to NY....
Bryan G said...
Pleasant
Travelled on 06/2026
It was a nice experience, clean hotel, you move on foot and everyone was kind and helpful, especially Jhoan who helped us a lot...
Aadithya K said...
Service
Travelled on 06/2026
Javiers service was really good and homely....
scottro15 said...
Breakfast and Staff
Travelled on 06/2026
Javier was great! Very friendly and accommodating! Whole staff was very friendly and the breakfast was delicious. I got the breakfast sandwich and hashbrowns...