Ac was broken both nights. Room temperature was 79 degrees. Maintenance did come up, said it was the buildings compressor. We asked to relocate but were told the hotel was sold out.
We left the second night for home after paying close to $400 per night.
Reached out to management and they responded they were sorry.
That's not good enough, feel we should be refunded or at least a voucher for Boston (Where we live)....