Clube Humbria

We have recently stayed at the hotel (travelling from UK) visiting with a 2 year old. We were nervous about travelling during current times and would like to say thank you to the wonderful staff for all doing everything they could to help ensure the hotel is as covid-secure as possible. I had quite a few queries before traveling and reception were very responsive. Check in provided free masks, explained the rules, provided paper maps and were generally very helpful. Sanitiser stations dotted all over the hotel, everyone adhered to the mask rules, regularly saw seats, loungers even the hand rails in the pool being sanitised. The dining experience was different to normal however I'd far rather be safe than have a normal all in experience. (All food is behind screens and you must be served and que). My only recommended changes here would be it was quite hard to see the labels of the food (which may be an issue for allergies) so perhaps stick these on the screens not the counter and also the portions were far too big we felt we wasted a lot of food and also meant we coudlnt try as many dishes as would of liked as a result of this. In terms of non covid review we picked this hotel to suit a young family and it ticked all our boxes. 1- separate sleeping area- the sofa beds are in lounge- only issue they are quite high up so was a bit nervous about small child falling out but the travel cot was good quality 2- very spacious room- also had sink fridge and microwave 3- bath in bathroom 4- a splash park for young kids 5- play area for young kids 6-walking distance from 2 beaches (the bigger beach does have steps but we managed fine even with the buggy) 7- walking distance from small town to eat out if wish. 8-good Aircon 9- snack bar for kids We booked this hotel knowing it only had one reatraunt and as it was coming in considerably cheaper than other nearby al ins wasnt a surprise the cocktails were mass produced and obviously only buffet food. Because of this ee budgeted to eat out a few nights and the mix worked perfectly for us. This hotel is great for families and I would happily recommend. We wish you all the best for the rest of the season.

We arrived at the hotel and was greeted by a lovely receptionist who explained everything to us and how covid changes would affect us, this did take a little longer to check in but still it was absolutely necessary to keep us safe. The hotel was very clean and we had no issues with our room at all. Dining was a lot different however they worked extra hard to ensure that it was clean and as little contact with staff and other diners as possible. The cutlery is given to you in paper bags and tables/seats cleaned down in front of you before you sit down. There is a one way system to go and get your food which is dished up for you by the staff behind a screen. Masks are to be worn inside the hotel and can only be taken off if your eating and or drinking. (They give you some at check-in) All the staff seemed to be really friendly and whenever we needed anything from reception they were very helpful. There is a little shop on site but for bigger purchases and better options there is a few just down the road, be careful of the uneven pavements though if you do go walking. The little cove beach is just down a little hill and has some lovely little restaurants to eat at, however it does get busy and lacks space. It also has very rocky areas ans some rocks that you cant see when walking into the water so you need to be extra careful especially with little kids. The bigger beach is also not to far away but there are about 100 steps to go down and there's nothing around, no shops or bars etc to get drinks or food should you wish. We had no issues whatsoever with the hotel and would definitely go back again. We were not put off by covid and in fact felt safer than in shops etc at home.

I stayed here for a short break with my children aged 5 and 7 for 3 nights arriving home this evening. This hotel gave us a fantastic short break away. The reception staff were all so welcoming and made us feel at ease straight away. They explained everything so clearly and really made an extra effort with the children to make them happy. The pools are fantastic, in particular the water park which my children spent hours playing in throughout the day. The lifeguards on duty do a great job of ensuring children play safely on the water slides as well as ensuring they are all having fun. There was never an issue finding sun beds we didn’t go down until 1030 and had so many choices of where we would like to put our bathing things. The kids club was a real delight my children loved it and both went together for one 2 hour morning slot and one 2 hour afternoon slot - the kids club team were so very good with my children a great break for me to sunbathe with a cocktail too! The mini disco outside was so well run the kids loved it. The food was very nice, every evening and breakfast we were welcomed into the restaurant with the most welcoming team always made us smile. The whole place is super clean and the policies they have in place to protect from Covid were fantastic - I felt very safe the whole trip. To name a few things the food is served behind screens, all tables and chairs are disinfected as you are taken to them, sunbeds separated, one way systems, hand sanitiser everywhere and so much more. The hotel itself is sparkling clean and our apartment was cleaned so thoroughly every day. The tv in the apartment lounge has English speaking Disney channel which was very useful to entertain my children as I got showered. The entertainment on the evening was brilliant much better than I was expecting given the current situation. All the team here work so hard and really go out of their way to make sure you are happy. Literally every member of the team work non stop and you can see that they really care about their guests having fun and feeling safe. I am so pleased we found this hotel and I would highly recommend anyone to visit here especially if you are concerned about covid secureness as this hotel has so many procedures in place to achieve this without effecting you having fun - it was fantastic and we will return but for longer next time!