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Reviews
Tripadvisor Traveller RatingBased on 707 Reviews
Traveller ReviewsRanked #10 of 138 hotels in Palermo
Traveller Rating
Excellent
415
Very Good
189
Average
65
Poor
22
Terrible
16
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
TCC33 said...
Great Palermo location
Travelled on 09/2025
This was our first time in Palermo and we are very happy with the decision to stay at the Massimo Plaza hotel. We had a car and while the hotel is located in the historic district they were very helpful lining up a spot at an excellent parking garage 2 blocks away. The decor of the hotel is somewhat dated but cool in an old school kind of way. The people at the front desk were very pleasant and helpful. Our room over...
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MeeshB503 said...
Perfect location in Palermo
Travelled on 10/2025
Hotel Massimo (Palermo) - fabulous! Well appointed room with a comfy bed and nice bathroom. Bathrobes and slippers. Daily breakfast (included in the room rate) delivered to the room when you want, and delivered on time (you order the night before). You have a choice of savory or sweet breakfast and cereals. Juice, fruit and coffee included. Fresh towels every day. There's a nice sitting area off the main desk with a ...
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karenmU3578GB said...
Would recommend
Travelled on 09/2025
This is the second time we have stayed here. The staff are extremely friendly and helpful. The location is excellent, central and directly opposite the Opera House. Breakfast was simple but good, you had to book a table for breakfast as there are only three tables, this wasn't a problem for us but haven't come across this before....
marnoye said...
A small boutique hotel in the heart of Palermo old quarter
Travelled on 06/2025
The rooms are all comfortable and well equipped. We had the Superior double room, which provided us with plenty of space, beautiful light and authentic Italian decoration as well as a superb view on the theatre and its square. Bedding is comfortable. The breakfast is generous, offering products of good quality; it is usually served in the rooms but can also be served in the small lounge room upon request. The hotel i...
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Karen V said...
Location, great service, clean
Travelled on 04/2025
The Massimo Plaza Hotel is a very nice smaller hotel in an excellent location near many shops and restaurants. The staff is very professional and friendly. The rooms are clean, comfortable and well appointed. We had a street view with a small balcony, directly across from the beautiful theater. The breakfast offered is delicious and plentiful, and the staff pays attention to such details as to what your preferences...
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