Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1421 Reviews
Traveller ReviewsRanked #18 of 110 hotels in Palma de Mallorca
Traveller Rating
Excellent
949
Very Good
288
Average
110
Poor
52
Terrible
22
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Explorer655401 said...
Puro Grand the place thats amazing
Travelled on 06/2026
A place of class and staff that went beyond in all departments creating a blend of an amazing experience. Particular mention for Lauren on reception who retrieved a difficult situation with total professionalism ....
scotia19 said...
Beautiful hotel in a stunning city
Travelled on 06/2026
Ive been to Majorca on a number of occasions but this was my first trip to stay in the city. The city itself is incredible, some beautiful architecture and lovely streets to walk and good shops and restaurants, Id highly recommend it as well as highly recommended this hotel.
The way its been created from an old building is fantastic, we had a suite for 4 days and everything was impeccable. The service from the fr...
Read more
Pauline B said...
Lovely boutique hotel in a fabulous location
Travelled on 05/2026
The bedrooms are gorgeous with a huge bed, nice furnishings and a lovely bathroom.
The breakfasts are particularly fantastic, served in a pretty courtyard with an amazing buffet and also delicious dishes to order.
There is a small pretty rooftop with lovely views over the rooftops.
There is a really nice bar at the hotel too .
The staff were wonderful coming up to the rooftop with drinks and food off a menu.
Rec...
Read more
Klhm9 said...
Beautiful hotel
Travelled on 05/2026
Beautiful traditional hotel with modern touches located in the centre of Palma. Friendly warm welcome on arrival and held our luggage until check-in.
Room was spacious and clean. Double sink and shower. Robes and slippers provided. Little touches such as chocolates left on pillows on an evening. A little gift of tribal bracelet.
Breakfast was delicious, something for everyone. Variety of egg dishes to order. Variet...
Read more
batergater said...
Gorgeous boutique style hotel
Travelled on 05/2026
Wonderful hotel, great location and delicious breakfast. We had an issue with the settings on our shower (our own error!) and the Maintenance team were there in 5 mins and sorted it. Special mention to Lauren and her colleague whose customer service was fantastic ! I would definitely return to this hotel....