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Reviews
Tripadvisor Traveller RatingBased on 658 Reviews
Traveller ReviewsRanked #4 of 226 hotels in Porto
Traveller Rating
Excellent
621
Very Good
22
Average
4
Poor
5
Terrible
6
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Carita6727 said...
Delightful hotel with rich history
Travelled on 06/2026
Gorgeous historical bank turned hotel in prime location! Each area, from entryway and reception to library on top floor, is thoughtfully curated. Service was five star and the views from suites facing the street cant be beat. Everything about this place is a visual treat....
Miao H said...
Great experience
Travelled on 06/2026
All staffs are heartwarming and helpful! Our room is located on Rua das Flores, which is very convenient sightseeing...
Anuschka R said...
Very special hotel - would always come back!
Travelled on 06/2026
The hotel is ideally located, very individual rooms that are all different, very clean, so friendly staff, great breakfast!...
WalkerSavings said...
Wonderful family stay
Travelled on 06/2026
We stayed at Torel in an apartment and a hotel room suite for 3 nights. Travelling as a family with a small child. Service was exceptional, the staff could not have done any more to make our stay as comfortable as possible. Jorge especially made the stay for our young son, keeping him entertained and service always with a smile!
The rooms were wonderful, clean, spacious and well equipped. Location is perfect for al...
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Georgia L said...
Exceptional service!
Travelled on 06/2026
Service was amazing! Everyone from the concierge, porters and waitstaff knew who we were. We stayed in a 2 bedroom apartment that is a street away from the hotel. Apartment was wonderful and had a full kitchen. No complaints at all and would highly recommend....