Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1853 Reviews
Traveller ReviewsRanked #11 of 215 hotels in Porto
Traveller Rating
Excellent
1547
Very Good
178
Average
78
Poor
24
Terrible
26
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Iryna K said...
A wonderful holiday in Porto
Travelled on 01/2026
We travelled with our dog, and the hotel is truly pet-friendly. Our pet was able to move freely around the hotel grounds and even visit the restaurant.
I would like to give a special mention to the staff. All the employees are very friendly, attentive and always ready to help, resolving any issues as quickly as possible.
The hotel restaurant has a good menu, and the breakfasts are varied and delicious. We were sati...
Read more
jeremybR3797ZZ said...
Excellence
Travelled on 01/2026
Everything about this property is lovely and chic, but what stands out the most is the incredible staff. Their kindness and professionalism are genuine, and they truly value your experience at their property. Hats off to the managers for building such a team. Torel properties set a new standard for hospitality. Thank you!...
Adventure43167505355 said...
Impressive
Travelled on 01/2026
Atmosphere and cleanliness were awesome and our suites were warm and inviting with all your basic amenities.
The staff was truly amazing, attentive and so nice and eager to assist.
Location was an easy, inexpensive ($4), ten minute bolt ride from most town hot spots.
The price for our stay in January was a great value and the included buffet breakfast wonderful.
I would highly recommend.
If we had one comp...
Read more
Nanci F said...
We got lucky with this hotel selection!
Travelled on 01/2026
Lovely hotel in a convenient location with all the amenities. We were there during the Christmas holiday and the hot chocolate supply was abundant! Also, the staff was friendly and caring about our needs and made us feel welcomed....
Travis C said...
Luxury at its finest
Travelled on 01/2026
This is a gorgeous luxury boutique hotel that has amazing service and even more amazing views! The food at the restaurant was great( I had breakfast and dinner). They pay attention to details and go above and beyond to ensure you have a great stay. I received such a beautiful handwritten note and complementary bottle of wine along with fruit and chocolate for my birthday. The staff was so kind and you can tell they a...
Read more