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Reviews
Tripadvisor Traveller RatingBased on 3888 Reviews
Traveller ReviewsRanked #83 of 710 hotels in Prague
Traveller Rating
Excellent
2594
Very Good
822
Average
286
Poor
114
Terrible
73
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Passport67010690963 said...
Worthy experience
Travelled on 12/2025
We had a short trip to Prague and chose this hotel for one night. To our surprise, we were selected as Guests of the Day! Our room was upgraded to a suite, we received complimentary buffet breakfast, and our parking was free. We also had access to the pool, although we didnt bring any swimwear this time.
Overall, it was a great experience. The staff were all very friendly and helpful from the reception to the tea...
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Golanandtali said...
Amazing experience !
Travelled on 12/2025
We stayed at the NH hotel for five nights, before our arrival we received exceptional service. We had several requests in advance, and the reception team handled each one quickly, professionally, and with impressive efficiency truly outstanding service.
Throughout our stay, we felt how dedicated the staff was to making our experience perfect.
24/7, everyone was ready to assist with anything we needed, always wit...
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vanessanasra said...
Highly Recommend for Service, Comfort and Convenience
Travelled on 12/2025
We had a wonderful stay at NH Hotel Prague. The guest relations team, doormen, reception staff and room service were outstanding extremely attentive, kind and always ready to help. Every detail felt well thought out, and the staff truly made us feel welcome.
The breakfast was fresh, clean and delicious with plenty of choice. The spa area was comfortable and a great place to unwind after exploring the city. The locat...
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Alexie_13 said...
Huge disappointment.
Travelled on 12/2025
Jet 2 holidays rate this hotel with 5 stars!
It is not. Dirty carpets, chipped worn furniture.
Air con that doesnt work at all. On the staircase going up to the rooms one of the gripping bars to hold the carpet in place was loose and sticking out which was a trip hazard.
We were supposed to have a superior room we changed rooms as the first room was dirty, a window high up so no view and it smelt of smoke. The s...
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Joanna C said...
A fairytale stay- one of the best hotels ever!
Travelled on 12/2025
We stayed at the NH Collection Prague Carlo IV in early December for the Christmas markets, and I honestly cannot recommend this hotel enough. I travel a lot, and this has to be one of the best hotels Ive ever stayed in. Its ultra luxurious, and the hospitality and customer service are truly above and beyond.
From the moment we arrived, the staff did everything they could to make our stay memorable and special. A ...
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