Not a 4 star hotel, came back from a day out at around 4pm fancied a beer before chilling out to find loads of teenagers asleep on the chairs from the hostel up the road which I believe they own.
No bar staff , person that looks after the bar works on reception and is normally hiding in the back, waited ages to be served gave up in the end.
Managers just need to send someone in on nights
Could be so much better....