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Reviews
Tripadvisor Traveller RatingBased on 1403 Reviews
Traveller ReviewsRanked #239 of 694 hotels in Prague
Traveller Rating
Excellent
803
Very Good
339
Average
105
Poor
74
Terrible
83
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Linznjohn said...
Lovely hotel but not so friendly staff
Travelled on 04/2024
When we arrived at the hotel the concierge was very nice and very helpful taking us to our rooms.
We were told we did not have breakfast included in the stay so this had to be added to the room if we decided to have it. This was 20 euros per person per day.
The next morning we went down for breakfast which was definitely not worth 20 euros. The breakfast staff were very abrupt and never cracked a smile. We weren...
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Saltydog27 said...
A great place to stay
Travelled on 03/2024
The hotel is perfectly place in the square opposite the clock in the old town the room we had was lovely although at the front overlooking the square so a little noisy at night but with window shut and aircon on ok .There is a roof top bar and a downstairs bar associated with hotel but very busy peak time (queue to get in ) and being a resident holds no preference and staff in downstairs bar quite rude we went down ...
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R6854PGheleng said...
Rude, rude, rude!
Travelled on 02/2024
I have to agree with the comment by Marty M and others as we are currently in Prague. we asked to split the bill, the bill was scrunched up in front of us and we were told rudely to go to the bar. A tip was added which we refused to pay due to his rudeness and that it was optional. He then said we must be English which we are not. He then tried to make us feel guilty by saying that the waiters would not get a tip mis...
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chirag s said...
Amazing yet lacking one small bit
Travelled on 02/2024
The food (vegetarian) was goood. The person taking the order was courteous. While the person at the entry was a complete pain and made sure we felt he was racist and that he was bork on the wrong side of humanity. The mulled wine was amazing and the vibe too. But the entry man...truelly seemed to be a rude and agrogant man who can make his guest feel totally unwelcomed and one could go back just because he has been ...
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MARTY M said...
Demanded Tipping
Travelled on 01/2024
Awful waiter demanded Tipping from us as a couple. Even though it says on the bill " tip not included" therefore you DO NOT have to do a tip in Prague. But the waiter just ignored us saying we won't be tipping and stayed there with card machine. Do not go here if you're a tourist I can guarantee you will be forced to tip whether you want to or not there service wasn't even good for a tip anyway? I'd recommend going t...
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