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Reviews
Tripadvisor Traveller RatingBased on 174 Reviews
Traveller ReviewsRanked #293 of 1,258 hotels in Rome
Traveller Rating
Excellent
102
Very Good
42
Average
19
Poor
5
Terrible
6
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
badgerqueen2022 said...
Avoid at all costs - terrible customer service
Travelled on 12/2025
Absolutely terrible customer service
Cancelled our booking less than 24 hrs before we were due to check in
We booked through booking.com and were told payment on check in - the hotel took the wrong amount 1 week before and then cancelled our booking stating invalid card details. Official complaint to be made as we are now left high and dry.
Avoid at all costs...
Moran O said...
A lovely Hotel with an amazing staff!
Travelled on 11/2025
The hotel is very nice! Located 4 minutes walk from Termini main station. Hotel facilities is very clean, nice environment sitting at the lobby.
Room was very comfortable and clean.
Staff at the reception were very helpful and nice.
Especially Dylan and Elisa! Always patient and helped in any matter.
Will definitely come back!...
PeterK499 said...
Comfortable and friendly hotel in a great location
Travelled on 11/2025
We have just spent 6 nights here. Cannot fault the entire experience.
Conveniently located near Rome Termini for all public transport. Staff are extremely helpful and friendly.
Facilities include an in house bar and lounge area which is a great place after a day walking around Rome.
Close to some fantastic restaurants too. Would definitely stay here again....
ralucap757 said...
Best hotel
Travelled on 08/2025
Great experience, great staff and great location! The hotel is near Termini Station and it makes it easy to get around Rome....
m_laniel568 said...
Booker beware!
Travelled on 10/2025
Do not stay here! I dont know how they claim to be a 4 star hotel. The rooms are filthy - mold on the walls and hair in the bed. Shower door wouldnt close and the faucets are rusty. Management wasnt helpful and we were so disgusted we actually left the hotel early and found different accommodations....