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Reviews
Tripadvisor Traveller RatingBased on 1144 Reviews
Traveller ReviewsRanked #437 of 1,304 hotels in Rome
Traveller Rating
Excellent
442
Very Good
331
Average
159
Poor
77
Terrible
135
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
sinead m said...
Unacceptable noise levels
Travelled on 01/2026
Our hotel room was clean, modern and adequate in size. The shower was excellent and the location is great as its literally around the corner from the main train station. Outlook from the room window was very poor (it looked into a very run down area / courtyard) and other rooms. The walls are paper thin. We got very little sleep as we could clearly hear the conversations of the guests in the room next to us which on...
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Angelina H said...
Terrible
Travelled on 10/2025
Dirty, as soon as I enterd the room I found rubbish on the floor which means they havent cleaned the room for the new guest.
I dont know how can I use the bed and the bathroom!!!!!!!!!!!!!!!
To cut it short it is terrible in everything, dont use book with them...
60emma031 said...
Pleasant stay
Travelled on 08/2025
We stayed for three nights on the 6th floor, the room was extremely clean, spacious and modern. Room was made up well and cleaned everyday. We didnt need to have much to do with the staff but from what we did they were polite and helpful. Granted the hotel entrance is not spectacular looking and the lift was not perfect, but the lovely room made up for that. We were very comfortable, air conditioning worked well an...
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Sahyly S said...
Sleeping in a sauna like experience in the heart of Rome
Travelled on 07/2025
Our experience at the Hotel Marco Polo wasnt a great one. We stayed there June 9-11th, 2025. To begin with, they are located at the 3rd floor, and they only have 1 small, very old and dusty elevator that barely fits 2 people. The building is under construction so is very dusty. We paid $555 for 2 nights, and no breakfast was included. The room is newly renovated, but the AC unit wasnt cooling so we spent 2 nights s...
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Adam T said...
Nice renovated rooms but terrible service
Travelled on 07/2025
The rooms are renovated and great except for shower room leaking water with shower but staff is horrible, rude and do not care at all including the owner.
I stayed there from July 5th to July 8th. The AC control was not working properly, it was set to 27 degree which was exterminating hot to stay in the room specially with having my kid and wife with me, I tried explaining to the staff that it is too hot but they ke...
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