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Reviews
Tripadvisor Traveller RatingBased on 2171 Reviews
Traveller ReviewsRanked #274 of 1,258 hotels in Rome
Traveller Rating
Excellent
764
Very Good
778
Average
381
Poor
151
Terrible
98
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Resort61236660899 said...
Good
Travelled on 12/2025
All the staff are kind.
The lamb at the restaurant on the first floor is delicious.
The room is clean, spacious and the bathroom is clean.
The staff helped me on the way to the airport...
giampa0l0armellin said...
Nice and comfortable
Travelled on 11/2025
The hotel was very comfortable and well organized, with staff who were consistently kind, helpful, and attentive throughout our stay. We truly appreciated the welcoming atmosphere....
Trail58417461790 said...
A disappointing stay
Travelled on 11/2025
Compared to other NH hotels weve stayed at this was extremely disappointing. It started at check in and didnt improve. Having completed the check in info online we then had to do it all again on arrival. The first room we were given had a broken window and the bathroom hadnt been cleaned. We were moved. The second room had a defective bathroom door, which was eventually repaired on the second day after several com...
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ongasmic said...
Room in Rome
Travelled on 09/2025
3 nights in Rome, choose to stay here due to GHA membership. Nothing nearby , away from buzzing city. Fresh air as its hilly in the morning, in out via taxi easiest . Rooms needs to be upgraded as its dated. Aircon conditioning will stop after 9 or 10pm , wasn't informed prior or during check in . It gets so hot that when I told front desk , they offered a stand fan . Many amenities wasn't top up during house keeping...
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jlai197 said...
Rome with family
Travelled on 09/2025
The hotel itself is lovely. Unfortunately the air conditioning didn't work at all throughout our stay, and whenever we questioned when it would be fixed we were just told "they're working on it"
The rooms were unbearably hot because if this, making it pretty uncomfortable to be in them at all.
The lift was also broken for a few days, and the door to one of our rooms was broken, meaning we had to switch rooms on our ...
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