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Reviews
Tripadvisor Traveller RatingBased on 713 Reviews
Traveller ReviewsRanked #626 of 1,287 hotels in Rome
Traveller Rating
Excellent
179
Very Good
266
Average
142
Poor
53
Terrible
73
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
DonnyTripper said...
AVOID this hotel - they do not honour your booking
Travelled on 03/2026
We booked this hotel for 6 of us about 10 months ago as a package with Easyjet holidays. When we turned up at the hotel we were told that they were overbooked and therefore we could not stop there. We were escorted to another hotel (Archimedes) about 2 blocks away - which was awful.
It appears that the Hotel San Marco has quite a reputation of doing this to its guests who think that they have a room with them judgin...
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Culture01108915153 said...
Great Location Hotel
Travelled on 03/2026
We arrived at 11am on our first day ever in Rome and immediately went to this hotel unfortunately they told us they were over booked and we had to go to another hotel and we could walk three blocks or theyll get us a taxi since we had luggage we got a taxi the hotel we stayed in for the one night was hotel Milani and it was lovely beds were comfortable and the room was huge as the staff member upgraded us to a supe...
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Claire B said...
Awful.....do not book!
Travelled on 02/2026
Dire experience!
Pros:
the location as it is very close to the main train station station.
My husband said the breakfast was good.
The water pressure for the shower was good.
Cons:
The reception staff are beyond unhelpful! We were 3 couples all booked in.....1 couple went to there room to find someone else in it....took a while to get sorted. 1 couple were told there was no space as they had overbooked so they woul...
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Barry W said...
Do NOT Recommend
Travelled on 10/2025
Do NOT stay here - you can do better for the price elsewhere!
I stayed at the place in late September - early October. I had a single room that was about the size of a small college or university dormitory. I had to step over my luggage to get to and from the bed. The bed itself had a very think mattress and the sub layer felt like a sheet of warped plywood. My back was sore every morning and it took time and Advil t...
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rockyc720 said...
Breakfast was so good we were getting fat
Travelled on 10/2025
Very friendly people with check in. Elevator was very small and we waited as long as 30 minutes sometimes (4 nights). TV had so many channels, including FNN, CNN, Bloomberg. Bed was soft and we loved it. Bathroom had a shower step into bathtub. Liquid soap on wall and hair dryer included. Breakfast was very good. Coffee, latte, chocolate, juice. Breads, fruits, large sweets section, Scrambled eggs, bacon, ham, sausa...
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