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Reviews
Tripadvisor Traveller RatingBased on 684 Reviews
Traveller ReviewsRanked #45 of 134 hotels in Salzburg
Traveller Rating
Excellent
190
Very Good
280
Average
135
Poor
45
Terrible
34
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
nicoladG4247XL said...
Initial service issues but excellent management recovery
Travelled on 11/2025
My stay at Hotel Castellani with my family was characterized by two very different sides.
On one hand, the stay itself was disappointing. We experienced a long delay at check-in (over an hour and 15 minutes), which was difficult with two small children. Furthermore, despite the "Do Not Disturb" sign, staff entered the room only to leave insufficient towels without actually cleaning, and we noticed some lapses in the...
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Arshna P said...
Unacceptable
Travelled on 12/2025
Would not recommend, rooms not cleaned on time even for check in had to wait 1.5hours.
O understand at busy times such as Christmas its busy but get the staff in and get the job in hand done.
Rio
S are basic with 2 single beds pushed together which do move apart. We were out celebrating 35years of being together as well as Christmas.
Tbe reception staff are rude and do t give all the information that a tourist...
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garybrennan1bray said...
Short family stay.
Travelled on 12/2025
Short family stay. Very helpful staff, good location to old town. Reasonably priced. Would recommend to anyone visiting Salzburg....
Tom B said...
Quiet location
Travelled on 05/2025
We stayed for 3 nights in May we booked 2 rooms one for my husband and me and the other for our adult son. Check in was easy lobby was nicely decorated . Both rooms were clean beds comfortable and also the pillows. Rooms were good size compare to other hotels in Europe. Breakfast was good staff was friendly .In the back of hotel had nice sitting area with a cute chapel .Nice location not far from the city hotel is...
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Rbansal2014 said...
Quite, clean and peaceful!
Travelled on 07/2025
A great hotel with great amenities, not too far from the main town area.
Easily accessible via public transport, we could walk to the bus stop in 3-4 mins.
It's quiet and peaceful, with clean and large rooms.
They have a nice breakfast selection with great service!
...