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Reviews
Tripadvisor Traveller RatingBased on 671 Reviews
Traveller ReviewsRanked #47 of 134 hotels in Salzburg
Traveller Rating
Excellent
183
Very Good
278
Average
133
Poor
44
Terrible
33
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Chris H said...
OK stay
Travelled on 05/2025
Two adults spent two nights here in early May and found it certainly acceptable with some unique quirks/annoyances like all hotels. The room was large but the bath area was small with little counter space. The day we checked in, it was cold outside, in the 50s. Turned out that heat is turned off in May so the room remained cold. The most that could be done was to turn off the air conditioning. There was a wall heater...
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Maps04246439388 said...
Avoid this hotel- photos very different to reality.
Travelled on 12/2024
Very disappointed. Except that the hotel seems old and very tired, the photos on the site are not a fair representation and can be misleading. The room is very basic. No fridge, no proper coffee machine, just a kettle. Cleanliness could be improved in general, both the rooms and public areas. However the linen was very clean.
Mattresses are solid - if its your preference.
Non smoking rooms open to the courtyard th...
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Jeff M said...
Australians visiting Salzburg
Travelled on 12/2024
Would probably not recommend this hotel. Rooms a bit old and tired, the pictures not fair representation, no fridges in rooms no easy to accesss laundry.
It is in a good location for the buses into Salzburg. Staff seem a little unprofessional towards no English speakers....
Passport774422 said...
Nice stay at Arcotel Castellani at Salzburg
Travelled on 12/2024
It is a beautiful property at a quick walkable distance from the main city centre of Salzburg. The room was clean. The hotel management allowed check-in earlier than scheduled time because the room was cleaned and ready. We got very good service from the reception. There is beautiful outside seating area for summer time. The restaurant inside the hotel seems to be high-end and expensive serving Austrian cuisine. Morn...
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Wood77 said...
Arcotel Castellani Hotel in Salzburg
Travelled on 11/2024
Comfortable stay for only one night. No complaints, everything worked. Not much amenities in the room. Hotel entry way and reception area had festive Christmas decorations. There was an interesting display case in the lobby showing beef aging....