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Reviews
Tripadvisor Traveller RatingBased on 682 Reviews
Traveller ReviewsRanked #47 of 134 hotels in Salzburg
Traveller Rating
Excellent
189
Very Good
280
Average
134
Poor
45
Terrible
34
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
garybrennan1bray said...
Short family stay.
Travelled on 12/2025
Short family stay. Very helpful staff, good location to old town. Reasonably priced. Would recommend to anyone visiting Salzburg....
nicoladG4247XL said...
Professionalism and Service Not Up to 4-Star Standards
Travelled on 11/2025
I recently stayed at Hotel Castellani in Salzburg with my family, including two young children (ages 2 and 5). While the price paid was definitely that of a 4-star superior hotel (677 for two nights), the service and management response were deeply disappointing and, at times, unprofessional.
Major Service Failures: Unacceptable Check-in Experience: We arrived for the 3:00 PM check-in, but our room wasn't ready unt...
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Tom B said...
Quiet location
Travelled on 05/2025
We stayed for 3 nights in May we booked 2 rooms one for my husband and me and the other for our adult son. Check in was easy lobby was nicely decorated . Both rooms were clean beds comfortable and also the pillows. Rooms were good size compare to other hotels in Europe. Breakfast was good staff was friendly .In the back of hotel had nice sitting area with a cute chapel .Nice location not far from the city hotel is...
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Rbansal2014 said...
Quite, clean and peaceful!
Travelled on 07/2025
A great hotel with great amenities, not too far from the main town area.
Easily accessible via public transport, we could walk to the bus stop in 3-4 mins.
It's quiet and peaceful, with clean and large rooms.
They have a nice breakfast selection with great service!
...
Chris H said...
OK stay
Travelled on 05/2025
Two adults spent two nights here in early May and found it certainly acceptable with some unique quirks/annoyances like all hotels. The room was large but the bath area was small with little counter space. The day we checked in, it was cold outside, in the 50s. Turned out that heat is turned off in May so the room remained cold. The most that could be done was to turn off the air conditioning. There was a wall heater...
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