Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 778 Reviews
Traveller ReviewsRanked #49 of 134 hotels in Salzburg
Traveller Rating
Excellent
243
Very Good
222
Average
115
Poor
98
Terrible
100
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Flapper09 said...
If you book, make sure you get a confirmation in writing
Travelled on 03/2026
Booked the terrace as a treat for our last afternoon in Saltzburg. We went there in person to make the reservation so we knew what time we had booked. When we arrived we were told they had given our table away and that we were too late. We were 15 minutes early! The woman was extremely rude, showed us the booking for an hour earlier than we had actually booked. I didnt believe her, no apology, no concern whatso...
Read more
ChrisMw924 said...
Simply fantastic
Travelled on 02/2026
The stein was an amazing hotel. Super helpful and friendly staff and the location was perfect for exploring salzburg. The roof terrace bar was a little oasis withe fantastic views and very knowledgeable staff.i felt like nothing was to much trouble. I highly recommend this hotel if like me it's your first trip to salzburg....
Helen S said...
Disappointing!
Travelled on 01/2026
This is a review of the Stein Terrace Restaurant, not the hotel. We reserved a table 2 weeks in advance for our family of 6, and then reconfirmed the day of our lunch to add two more guests to our party. When we arrived, the staff could not find our booking and were very unaccommodating. They begrudgingly gave us a bar table with tall chairs,which were very uncomfortable although the restaurant inside was half empty....
Read more
Alex P said...
Great staff in a perfectly located hotel
Travelled on 07/2025
We stayed in this hotel for four days in July. While Salzburg is small, it is not hard to say that a hotel is centrally located, so I should say that it is perfectly located with daytime tours on the other side of the bridge and lots activities on its size of the river. The roof top breakfast is certainly a great location for anyone wanting to look at the Salzburg Castle every morning. The staff at the reception as w...
Read more
Abuslady said...
Lovely Centrally Located Hotel
Travelled on 10/2025
Lovely central hotel, staff were helpful and friendly.
We loved the rooftop bar and the staff there were very friendly.
Rooms were spacious and spotlessly clean.
Only negatives were that I had asked when booking two rooms if we could be close to each other and we were on different floors. Also there were no tea making facilities in the room which I felt was a bit mean, its been years since I have stayed in a hote...
Read more