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Reviews
Tripadvisor Traveller RatingBased on 845 Reviews
Traveller ReviewsRanked #35 of 134 hotels in Salzburg
Traveller Rating
Excellent
214
Very Good
442
Average
137
Poor
35
Terrible
17
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Lawtomj said...
Poor service unhelpful staff
Travelled on 08/2024
Average hotel. Paid 30 to check in from 11am but then told we couldnt go to the room until noon. The safe was broken in our room. There was as issue with no hot water in the hotel on our final day. I asked for compensation but received a flat no. Nothing really near this hotel. I wouldnt stay again ....
HappyTraveller882 said...
Great Location, Clean Comfy Room
Travelled on 08/2024
Hotel is situated right in the middle of the city to most sights - all walking distance. If youre a fan of Mozart or The Sound of Music, this place is easily accessible.
Check in and out were swift and pleasant. Room is basic but clean and was not noisy at all - 224. It does exude warmness and comfort. The only thing that made me wonder is that the room has no phone - not that we needed to use it but in the even...
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ildikow2020 said...
Great location, warm welcome
Travelled on 08/2024
Great location and comfortable room. Id like to thank Aziz in particular. At check in he made us feel welcome and went out his way to make sure our stay is comfortable and upgraded our room so that we sleep comfortably. Thank you Aziz, you are a gem....
Nicky B said...
Absolute Gem
Travelled on
This hidden gem is conveniently located just a short walk from the main area of Saltzburg where you can explore. The hotel itself has the most helpful and friendly staff, Aziz & Mahrez, as well as the rest of the staff. Always on hand and keen to help. The breakfast selection was delicious and offered everything from fresh fruit, yoghurts, delicious pastries, cheese and cold meats to a selection of hot food too. Our...
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Pat Q said...
Good hotel at a great location.
Travelled on 07/2024
Our second visit, few years after our first.
Checkin was easy and swift, fiendly staff.
Parked in the garage a bit further up, which was actually better than the one under the hotel.
The room and shower were good, good bed and proper pillows this time.
Could do with some power sockets at the bed.
We also had a balcony, which was nice.
Breakfast was a little chaotic, as there is limited seats and some guests remained ...
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